Oldcastle APG · 21 hours ago
Sales Support Representative
Oldcastle APG is North America’s leading provider of innovative outdoor living solutions. As a Sales Support Representative, you will assist the sales team in various capacities, including managing customer inquiries, maintaining CRM systems, and supporting sales efforts across different segments of the business.
Building MaterialConstructionHome ImprovementManufacturing
Responsibilities
To work with the reps from various locations and segments and to gain knowledge of the different products, and customer base segments that FL operates in
To assist the sales staff with needs such as take-offs, making and delivering sample boards, and assisting the sales department
Specifically, your responsibilities will include:
Work with the management team to gain insight into how the different segments of our business operate
Learn the different products we manufacture and sell
Understand the customer base and sales cycles of these different divisions
Work with inner office software such as SalesForce.com and understand how they are used
Identify upcoming projects and awarded jobs via communication with architects, developers, and contractors. Make inquiries on building permits, create “red dirt” reports, and cold call for potential opportunities within different segments of our business
Keep organized notes using Salesforce.com, tracking calls and updates on progression of sales efforts
Prospect for new customers
Assist in reading plans/specs for jobs and identifying what products are needed
Help maintain CRM (Salesforce) for multiple sales teams
Research bidding & planning jobs by reading plans and specifications
Assist in reading plans/specs for jobs and identifying what products are needed
Responding to questions and requests from customers
Manage product sample inventory and order samples from multiple vendors as necessary
Participate in sales meetings to take notes and summarize findings
Duties, responsibilities, and other tasks deemed necessary by management
Qualification
Required
Technical proficiency with laptops, web-based software, smart phones
Proficient in Microsoft Office (Word, Excel, Teams, PowerPoint, Outlook)
Self-starter with excellent time management skills
Excellent written and verbal communication skills
Team player that collaborates well with others
Able to calculate basic business math functions such as margin, % increase/decrease, sales vs. budget, etc
Bachelor's degree in Business or related field
Experience with Salesforce or similar CRM software
Customer relations experience
Experience reading construction documents (plans and specifications)
Must have a clean driving record
Ability to lift up to 75lbs
Preferred
Construction and/or product manufacturer background
Benefits
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
Company
Oldcastle APG
Oldcastle APG is a manufacturing company that supplies a wide variety of masonry and hardscape products to various customers. It is a sub-organization of Adams Products Company.
Funding
Current Stage
Late StageTotal Funding
$0.01MKey Investors
Ben Franklin Technology Partners of Northeastern Pennsylvania
2020-10-27Debt Financing· $0.01M
Leadership Team
Recent News
2025-11-15
2025-10-20
2025-08-29
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