Recruitment, Engagement, and Training Coordinator jobs in United States
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Home Instead · 2 weeks ago

Recruitment, Engagement, and Training Coordinator

Home Instead is dedicated to providing compassionate care for seniors, and they are seeking a Recruitment, Engagement, and Training Coordinator to oversee the full lifecycle of Care Professionals. This role involves recruiting, onboarding, training, and engaging staff while ensuring compliance and supporting a positive workplace culture.

Elder CareElderlyHealth CareProfessional Services

Responsibilities

Develop and execute recruitment strategies (online and community-based)
Respond to employment inquiries promptly and professionally
Schedule and conduct interviews; complete background checks, references, drug screens, and MVRs
Maintain accurate hiring and onboarding records (I-9, W-4, etc.)
Ensure compliance with Home Instead standards and employment laws
Coordinate Care Pro orientation and ongoing training/in-services
Maintain a monthly training calendar
Ensure training compliance with franchisor and state requirements
Support Alzheimer’s and specialized care training benchmarks
Conduct periodic offsite/community training sessions
Implement engagement and recognition initiatives
Lead quarterly Care Pro meetings and recognition events
Address Care Pro and client concerns, escalating as appropriate
Support a positive, supportive workplace culture
Collaborate with care coordination and scheduler staff to support quality client-Care Pro matches
Maintain accurate documentation in scheduling and Care Pro systems
Assist with Care Pro introductions as needed
Cover client care shifts as needed
Monitor compliance with labor laws and internal policies
Track recruitment, training, and engagement metrics
Participate in weekly staff meetings and ongoing office collaboration
Recruit, hire, train, coach, and support Care Professionals
Monitor performance and support positive outcomes
Support staffing needs and retention efforts

Qualification

Recruitment strategiesTraining coordinationCompliance monitoringHealthcare experienceMicrosoft WordMicrosoft ExcelCommunicationOrganization skillsProblem-solving skillsConfidentiality

Required

Minimum 1 year of related business, HR, training, or healthcare experience
Valid driver's license required
Strong communication, organization, and problem-solving skills
Ability to work independently, maintain confidentiality, and meet deadlines
Proficient with Microsoft Word and Excel
Flexible to work occasional evenings/weekends
Ability to step in as a Care Professional if needed

Preferred

College degree or equivalent work experience preferred
Knowledge of senior care or healthcare preferred

Benefits

Mission-driven work supporting seniors and families
Leadership role with growth potential
Collaborative, values-based culture
Opportunity to shape recruitment, training, and engagement programs

Company

Home Instead

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Home Instead provides various senior services including chronic condition support.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Unigestion
2021-09-20Private Equity
2021-08-06Acquired

Leadership Team

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Bert Copple
Chief Executive Officer
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Carol Hitchcock
Franchise Owner and CEO
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Company data provided by crunchbase