DMA - DuCharme, McMillen & Associates, Inc. · 3 weeks ago
Associate Software Support (Java)
Fort Wayne, IN
Full-time
Onsite
New Grad, Entry LevelDMA - DuCharme, McMillen & Associates, Inc. is an employee-owned company that prioritizes employee welfare and work-life balance. The Associate Software Support role provides first-level client support for proprietary software solutions, assisting with issue triage, documentation, and minor enhancements while collaborating with internal teams for timely issue resolution.
Accounting
Responsibilities
Provide first-level client support for assigned software applications
Communicate with clients to provide clear written instructions and document issues using JIRA
Diagnose and triage software issues; identify and document root causes
Assist in maintaining and enhancing existing software solutions
Contribute to the development and documentation of potential solutions
Support the preparation of functional and technical documentation
Participate in code reviews, sprint planning, and release coordination sessions
Perform other duties as assigned
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or related field; equivalent experience may be considered
Familiarity with professional programming concepts; no prior experience required
Exposure to HTML, JavaScript, ASP.Net, C#, MVC, SQL, and relational databases
Understanding of the software development life cycle and agile methodologies
Strong written and verbal communication skills
Basic troubleshooting and organizational skills; ability to manage multiple tasks
Benefits
Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
Company paid parental leave
Generous time off package
Multiple benefit plans, eligibility begins on day one of employment
Company
DMA - DuCharme, McMillen & Associates, Inc.
Great Place to Work® Certified™ DMA, a proudly employee-owned company, has been solving corporate tax challenges for its clients since 1972.
Founded in 1972
501-1000 employees
H1B Sponsorship
DMA - DuCharme, McMillen & Associates, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2022 (2)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Daniel Hutmacher
President and Chief Executive Officer
Roger Weitkamp
Chief Administrative Officer, General Counsel, and Corporate Secretary
Recent News
2023-12-23
Company data provided by crunchbase