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Catholic Charities Serving Central Washington · 2 weeks ago

Housing Support Services Case Manager - Certified Peer Specialist

Wenatchee, WA

Full-time

Onsite

New Grad, Entry Level

$21/hr - $27/hr

Catholic Charities Serving Central Washington is seeking a Housing Support Services Case Manager/Certified Peer Specialist to assist individuals struggling with substance use disorders and mental health issues. This role involves providing peer support, case management, and outreach to connect clients with essential services such as housing and healthcare.

CharityCommunitiesNon ProfitReligion

Responsibilities

Attain Washington State Health Care Authorities Peer Specialists Certification

Provide case management and peer support to individuals based on their self-identified goals by:

Assisting participants with connection to shelters, transitional living arrangements, and/or permanent housing

Assisting participants with applying for and attaining benefits related to cash assistance, medical insurance, SSI/SSDI, SNAP, and/or other entitlements participants qualify for

Assisting participants with connection to employment and education opportunities

Assisting participants with transportation to longer-term support appointments such as primary care, MH treatment, SUD treatment, and/or but not limited to other agency/program support systems

Assisting participants with coordination alongside other providers, including SUD, MH, and housing opportunities

Establish and maintain working relationships with partnering community agencies to assist with coordination of care for participants

Attend weekly individual supervision with Housing Support Services Program Manager and monthly group supervision with agency Mental Health Professional

Attend team and community meetings anchored in identifying participant needs and coordination

Provide outreach and engagement to homeless individuals needing access to care and offer support with connecting to Substance Use Disorder support, Mental Health Treatment, Primary Care, Housing, shelter, employment, educations, and/or other benefits

Provide follow up and care to participants who either self-refer or are referred to HSSP programs from internal or external community providers

Attend and complete trainings identified by agency and Housing Support Services programs

Document services provided in electronic medical record and data software

Conduct landlord outreach to assist with building positive landlord/tenant relationships

Participate in Peer Audits every 90-days as directed by HSSP Team Lead and Program Manager

Assist with processing rental subsidies when funding is available

Perform other duties as assigned

Qualification

Peer SupportCase ManagementSubstance Use Disorder knowledgeMental Health knowledgeCommunity resources knowledgeAgency Affiliated Counselor RegistrationPeer Certification TrainingData entry skillsGoogle Calendar utilizationBilingual (English/Spanish)Communication skills

Required

GED or High School Diploma Required

Self-identify as having lived experience as a recipient of mental health or substance use treatment services

Knowledge of Community Mental Health Systems and requirements

Knowledge of community resources

Excellent client and consumer communication skills

Good verbal and written communication skills

Ability to manage high detail administrative tasks

Ability to work independently and as a team member

Data entry and other computer skills

Strong interpersonal skills

Flexibility in scheduled work hours to accommodate evening hours as necessary

Utilization of Google Calendar

Utilizing working cell phone

Valid Washington State driver's license and required minimum liability insurance for WA State

Must be deemed insurable as determined by Catholic Charities' liability insurance provider

Agency Affiliated Counselor Registration

Peer Certification Training or Certificate required within 6 months of hire

Being cleared by criminal background check and fingerprinting when required

Preferred

Bachelor's degree preferred

Bilingual (English/Spanish) preferred, but not required

Benefits

13 paid holidays, 12 days of vacation, 12 days of sick leave per year

Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities

Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment

Basic Life Insurance paid 100% by Catholic Charities

Flexible Spending Account eligibility following 6 months of employment

Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment

Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft

Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools

Annual longevity awards begin at 5 years of employment