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James Hardie · 6 hours ago

Technical Sales Manager (Kansas City/Wichita)

United States

Full-time

Hybrid

Mid, Senior Level

3+ years exp

James Hardie is the industry leader in exterior home and outdoor living solutions, and they are seeking a Technical Sales Manager to enable sales growth and customer engagement. The role involves consultative account management and business development with local installers, focusing on cultivating relationships and executing effective product installation training.

Building MaterialCivil EngineeringManufacturing

Responsibilities

Act as the subject matter expert in all technical installation practices of our product offerings and installation practices including customer programs and benefits

Generate sales through installer market development and account management

Responsible for cultivating and maintaining installer relationships from start to finish including crew identification, crew performance assessment, and installer training

Create and maintain accurate product specifications, builder specifications, and installer specifications for all job sites

Execute effective product installation training, aiding installation crews to install JH products as safety and efficiently as possible

Perform installer market development through lead identification, networking and value propositioning

Regularly audit installation practices and identify installation mistakes, creating corrective action plans when needed in the market

Understand and speak to residential building economics, specifically installation spend

Analyze and interpret data through competitive cost analysis to drive decision-making and assess capabilities of competitive sets in the market

Maintain and defend Builder Account Management Plans with key influential identified installation companies in targeted geographies

Set up and run Quarterly Business Reviews with key installation accounts

Target installation companies within the region to identify growth opportunities and partner appropriately with internal stakeholders to gain their business

Support customers as they move to James Hardie by eliminating barriers to conversion & creating a positive customer experience through the transition

Utilize CRM tools to drive informed decisions that enable additional volume growth year over year

Engage and drive consistent communication with the Regional Account Managers in joint action planning and funnel execution

Execute segmentation to evaluate and assess the market & lead all aspects of the customer sales process, while leveraging other resources to assist in solution

Flexibility to identify and attend key activities within assigned territory while being accountable to a priority-based schedule with prospective customers

Develop a working understanding of company products and installation practices, as well as customer programs and benefits

Qualification

Building science experienceSales experienceCustomer Relationship ManagementConstruction site experienceFinancial acumenBilingual in SpanishMicrosoft Office proficiencyInfluencing stakeholdersTraining skillsPresentation skillsFlexibility

Required

Bachelor's degree or equivalent experience

3+ years of sales experience in a high-touch sales environment with a high level of organization, discipline, and self-structure. 5+ years preferred

3+ years of building science/construction experience and building envelope design, preferably in a management or entrepreneurial capacity. 5+ years preferred

1+ years of experience working with a Customer Relationship Management system (Safesforce, HubSpot, Zoho, etc.)

Moderate business/financial acumen, specifically regarding the construction industry

Strong understanding of sale process, funnel management, and good sales practices

Experience working on construction sites with the ability to convey construction expertise

Ability to work with core Microsoft products (Word, Excel, PowerPoint, etc.)

Ability to work in Customer Relationship Management system (Safesforce, HubSpot, Zoho, etc.)

Ability to influence key stakeholders to be advocates for JHBP, effectively building relationships at all levels of an organization

Able to present in front of large groups and convey messages in a captivating manner

Flexibility to identify and attend key activities within assigned territory while being accountable to a priority-based schedule with prospective customers

Ability to travel 30 - 40 % of the time, a valid driver's license required

Preferred

Preferred Certifications : Certified Professional Constructor (CPC), Certified Associate, Constructor (CAC), Certified Construction Manager (CCM), OSHA Safety Training, TDEC - EPSC Level 1 Certification

Bilingual in Spanish highly preferred

Benefits

Comprehensive low-cost co-pay Health Insurance; medical, dental, prescription, and vision insurance benefits for every 30+ hour full-time employee. Insurance starts on day one!

Life insurance

Short-term and long-term disability insurance

401(k) Retirement plan that will match 100% of employees saved dollars up to the first 6% of your salary

11 paid holidays per year

Paid vacation

Paid sick leave

Wellness Program, Employee Assistance Program, Parental Leave

Employee Stock Purchase Plan

Community Involvement & Sustainable Solutions