Apply on Employer Site

Q2 · 1 day ago

Project Manager

Austin, TX

Full-time

Hybrid

Senior Level

5+ years exp

Q2 is a leading provider of digital banking and lending solutions, dedicated to building strong communities through innovative financial technology. They are seeking a Project Manager for their Project Services group to implement Core Conversions and custom solutions while managing project expectations and timelines.

Financial ServicesFinTech

No H1B

Responsibilities

Communicate, set, and manage expectations with all project team members and stakeholders regarding project scope, duration, internal/external deliverables and due dates

Create project schedule/plan, report on progress, manage and archive necessary internal/external project artifacts

Drive and encourage project team members to meet task due dates to ensure project remains on track and Forecast Billable Dates are achieved

Work in tandem with Implementations Engineer (IE) and Dev resources to complete internal validation and support Client Acceptance Testing and Resolution (ATR)

In partnership with IE, triage Jira & Work Order cases, assign to appropriate resource, assign priorities, post public comments to ensure ATR SLA’s are met, and Client is kept updated

Proactively manage risk and follow appropriate escalation processes

Drive and influence stakeholders to manage scope and follow change control processes

Intermittent weekend work required to support project go live activities

Data Analysis and Reporting: Collect, analyze, and interpret operational data to identify trends and areas for improvement. Develop and maintain reports and dashboards to track key performance indicators (KPIs). Present findings and recommendations to management through clear and concise reports. Should be able to understand and design What-if models for project P&L and resource allocations

Process Improvement: Evaluate existing operational processes and identify opportunities for improvement. Develop and implement process improvement strategies to increase efficiency and reduce costs. Collaborate with cross-functional teams to implement changes and monitor their impact

Project Management: Assist in planning and executing operational projects. Track project progress, identify potential issues, and ensure timely completion of milestones. Coordinate with stakeholders to ensure project objectives are met. Coordinating any major transitions within the company, such as financial, technological, operational, and governance changes. Generate reports & dashboard related to Program health considering cost, efficiency, timelines etc

Qualification

Data AnalysisProcess ImprovementProject ManagementPMPPMI CertificationMS ProjectJiraSalesforceAnalytical SkillsCommunication SkillsTeamwork SkillsAttention to DetailProblem-Solving Skills

Required

Typically requires a Bachelor's degree in (relevant degree) and a minimum of 5+ years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience

Strong analytical and problem-solving skills

Experience building documentation and project plans using MS Project, Excel, Word, and PowerPoint

Good hands-on experience of MS Visio, Lucid charts etc

Exposure to Jira, Salesforce, Qualtrics, PowerBI etc

Experience managing expectations and providing creative solutions to priority conflicts for high-profile clients

Ability to develop new initiatives and processes that produce higher levels of customer satisfaction while reducing expenses and shortening project durations

Capable of assessing project risks and related mitigation steps

Client first attitude and commitment to satisfaction

Strong written and verbal communication skills

Excellent people and teamwork skills

Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment

This position requires fluent written and oral communication in English

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time