JW KERNS, INC. ยท 2 weeks ago
Customer Solutions Project Manager
Klamath Falls, OR
Full-time
Hybrid
Mid LevelJW Kerns, Inc. is looking to enhance their customer-solutions capacity by hiring a Customer Solutions Project Manager. This role involves a mix of fieldwork and office responsibilities, focusing on system design, quoting, and project coordination to improve responsiveness and project outcomes.
Utilities
Responsibilities
Lead customer discovery: clarify needs, gather site details, and drive next steps through close
Create system designs using flow/pressure targets, head loss, and pipe sizing; document assumptions clearly
Build quotes and bills of material; coordinate substitutions and lead times as needed
Coordinate order flow and maintain clean project files and handoffs to operations/field teams
Support field startups/troubleshooting on VFD-driven equipment as needed
Qualification
Required
Strong communicator who can lead customer conversations with professionalism and follow-through
Comfort with technical problem-solving (math, measurements, assumptions) and learning new systems
Detail-oriented: parts/BOM accuracy, lead times, substitutions, and documentation discipline
Field/office flexibility and a team-first mindset during peak season
Company
JW KERNS, INC.
JW KERNS, INC. is a retail company based out of 4360 HIGHWAY 39, KLAMATH FALLS, Oregon, United States.
Founded in 1921
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase