Addison Group · 2 weeks ago
Information Technology Support Specialist
DC-Baltimore Area
Contract
Onsite
Mid Level
$45/hr - $55/hrAddison Group is seeking an IT Support Specialist to provide Level II/III IT support for their Washington DC office. The role involves troubleshooting various IT issues and managing device onboarding and offboarding.
Information TechnologyRecruitingStaffing Agency
Responsibilities
Provide Level II/III IT support for the DC office, handling day-to-day troubleshooting such as Google Group access, app sign-in issues, and performance problems (e.g., Chrome running slow)
Responsibilities include imaging and reimaging laptops using JAMF, managing 40 loaner devices, onboarding/offboarding users, and resolving break/fix issues across systems
Qualification
Required
Strong Mac support experience
Proficiency with JAMF for laptop imaging
Expertise in Google Suite and Zoom
Professional, customer-service oriented demeanor
Ability to work under pressure and maintain discretion
Benefits
Medical
Dental
Vision
401(k)
Company
Addison Group
Addison Group specializes in filling company’s contract, contract-to-hire, or direct hire positions with professional candidates.
Founded in 1999
1001-5000 employees
H1B Sponsorship
Addison Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Odyssey Investment Partners
2022-01-04Acquired
2016-12-19Private Equity
Leadership Team
Thomas B. Moran
CEO
Recent News
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