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Gravity Research · 1 week ago

Client Engagement Associate

Washington, DC

Full-time

Hybrid

New Grad, Entry Level

$60K/yr - $65K/yr

Gravity Research is a premier custom research and insights organization supporting corporate, association, and nonprofit clients. They are seeking a highly motivated Client Engagement Associate to lead outreach to Fortune 1000 communications executives and coordinate with internal teams to understand client needs and provide solutions.

Business DevelopmentProcurementRisk Management

Responsibilities

Lead outreach to Fortune 1000 communications executives and DC’s premier public policy organization

Arrange introductory meetings between Gravity Research’s senior leaders and executives at Fortune 500 companies and leading trade associations active in federal policy

Represent the Chief Revenue Officer and the Gravity Research brand with prospective clients via email communication, phone calls, and in-person engagements

Work closely with internal teams to understand client needs and construct creative solutions to address client challenges

Support clients across the revenue cycle as they understand how our solutions address their specific needs

Keep accurate logs of account details, activities, and contact information using a CRM platform (Salesforce)

Coordinate knowledge management by maintaining databases and shared drives

To perform this job successfully, each essential competency and responsibility must be performed satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform essential functions. Other duties may be assigned to meet organizational goals

Qualification

Bachelor's DegreeWritten CommunicationOral CommunicationTime ManagementProblem-SolvingCustomer ServiceIntellectual CuriosityPersistenceTenacityInterest in WashingtonCreative ThinkingStrategic ThinkingOrganizational Skills

Required

Earned Bachelor's Degree from an accredited college/university

Strong work ethic driven by intellectual curiosity, persistence, and tenacity

Excellent written and oral communicator

Creative thinking and resourcefulness in problem-solving

A self-starter, eager to deliver external and internal customer service

Strategic thinker with a track record of finding creative solutions to improve workplace processes and systems

High-level organization and time management skills with the ability to be proactive, effectively prioritize tasks, and efficiently respond to urgent requests

Awareness of and interest in what happens in Washington