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Stefanini North America and APAC · 1 week ago

Information Technology Support Specialist

San Francisco, CA

Contract

Onsite

Mid Level

$35/hr - $45/hr

Stefanini North America and APAC is seeking an IT Support Specialist to own the planning and coordination of lifecycle management activities. The role involves ensuring timely execution of migrations and upgrades across regions while maintaining communication with users and liaisons.

Information TechnologyOutsourcing

H1B Sponsor Likely

Hiring Manager

Manisha Singh

Responsibilities

Develop and maintain migration schedules and forecasts (weekly trackers and 3-week outlook)

Plan and coordinate Windows migration cycles, VDI/DaaS adoption, and cloud migration initiatives

Communicate migration plans to users and designated liaisons for remote offices

Update ServiceNow and maintain accurate workflow documentation

Identify exceptions requiring parallel upgrades (e.g., EOL hardware, incompatible apps)

Leveraging Management Studio (migration tool), to provide transparency on migration progress

Review previous year's plans and adjust for current migration cycles

Perform other tasks as required

Strong organizational and planning skills with attention to detail

Ability to manage multiple priorities and communicate effectively across teams

Familiarity with Windows 10/11 upgrade processes, VDI/DaaS strategies, and cloud migration frameworks

Proficiency in ServiceNow and workflow visualization tools

Qualification

Windows migrationCloud migrationServiceNowVDI/DaaS strategiesOrganizational skillsCommunication skills

Required

Owns the planning and coordination of lifecycle management activities, ensuring timely execution of migrations and upgrades across regions

Develop and maintain migration schedules and forecasts (weekly trackers and 3-week outlook)

Plan and coordinate Windows migration cycles, VDI/DaaS adoption, and cloud migration initiatives

Communicate migration plans to users and designated liaisons for remote offices

Update ServiceNow and maintain accurate workflow documentation

Identify exceptions requiring parallel upgrades (e.g., EOL hardware, incompatible apps)

Leveraging Management Studio (migration tool), to provide transparency on migration progress

Review previous year's plans and adjust for current migration cycles

Perform other tasks as required

Strong organizational and planning skills with attention to detail

Ability to manage multiple priorities and communicate effectively across teams

Familiarity with Windows 10/11 upgrade processes, VDI/DaaS strategies, and cloud migration frameworks

Proficiency in ServiceNow and workflow visualization tools

Company

Stefanini North America and APAC

Glassdoor3.8

Global Tech Consulting Company All in One. Stefanini is a Brazilian multinational company with 37 years of experience and presence in 41 countries.

Founded in 1987

Kölln-reisiek, Schleswig-Holstein, DEU

10001+ employees

http://www.stefanini.com/EN

H1B Sponsorship

Stefanini North America and APAC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (13)

2024 (11)

2023 (13)

2022 (18)

2021 (14)

2020 (12)