Gilchrist · 22 hours ago
Applications Coordinator Analyst EPIC - Beaker Application
South Chapman Building
Full-time
Onsite
Mid, Senior Level
$77K/yr - $139K/yr
2+ years expGilchrist is part of the 100 Greater Baltimore Medical Center, seeking an Applications Coordinator Analyst for the EPIC Beaker Application. The role involves leading projects, optimizing the Epic system, and collaborating with business and technical resources to meet end-user needs.
Assisted LivingElder CareElderlyHealth CareHome ServicesNon Profit
Responsibilities
Establish project timeline with appropriate stakeholders. Manage project to achieve agreed timeline
Responsible for full life cycle of large sized complex projects which can span an entire department, division, or organization-wide level
Demonstrates advanced interpersonal skills to effectively collaborate with department heads, organizational personnel, vendors, and consultants while leading projects
Demonstrates advanced skills with complex projects in creating detailed documentation, including system design documentation, procedures, process and data flows, project plans, and recommendations for system enhancements and replacements
Works as a member of a specific application team as well as with other application and technical teams
Define highly complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes
Develop and maintain project documentation to include project charters, test scenarios, project schedule, test plans, etc
Maintain knowledge of current trends and developments in the field
Supports multiple concurrent work efforts, educates and coaches other team members, and works with minimal supervision in support of team initiatives
Review and coordinate SUs and multi-application projects; will act as project, testing or migration lead
Develop improvement processes for operational use by the team to ensure successful completion of a project or IT process
Leads and mentors lower-level analysts in the development, implementation, and problem resolution of an application through planning, scheduling, assigning, coordinating, and reviewing tasks performed by team members
Troubleshoots data coming across an interface into an Epic application meets the business need
Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution
Provide ongoing, high-quality support to stakeholders by providing timely and courteous service
Works with report writers to develop and monitor organizational data needs
Takes on on-call support as application support as assigned per IT on-call support schedule
Qualification
Required
Baccalaureate degree, education or health related field with educational courses
Professional certification(s) and/or related experience beyond minimum training experience qualifications may substitute for formal education requirement
Registered Nurse or Pharmacist license preferred for clinical analyst applications
Two-years operational experience in a clinical or healthcare business operations setting or two years' experience in Information Technology
18 months Epic analyst experience
Extensive understanding of the workflows in clinical or healthcare business operations
Utilize highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
Excellent use of Microsoft Office applications – Word, Excel, PowerPoint, etc
Analyze, assess, prioritize, and solve complex business and technical problems
Ability to incorporate policies, procedures, and specific clinical practice and/or business processing needs into information systems training
Ability to multi-task and self-prioritize outstanding work
Extensive critical thinking skills of the clinical/business operations software applications
Detailed understanding of clinical/business operations workflows and system configuration gained by participating in validation sessions with project team members and assisting in system design
Demonstrated expertise in technical design techniques for related software applications
Demonstrated knowledge of project management principles as they relate to assigned tasks
Identify, mitigate, and escalate risks to project leadership
Provide all Tier level support to end users
Required to complete and pass certification in assigned Epic application module(s) within 120 days of employment in this role
Employee has knowledge and understanding of patient and workforce safety as it relates to job duties
Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable
Preferred
Experience with implementing clinical and/or healthcare business information systems in a large-scale and complex healthcare organization
Epic certification in the module(s) being represented
Experience in Epic installations
Knowledge of the current healthcare environment preferred
Experience in developing business and/or clinical workflows related to the assigned application module
Company
Gilchrist
Gilchrist is a firm that provides care and support well in advance of hospice care.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jessica Gabbard, MSN, MBA-MHA, CHPN
Chief Clinical Officer
Robin Stocksdale
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