NEOGOV · 2 weeks ago
Staff Services Analyst- Fiscal
NEOGOV is seeking a Staff Services Analyst to perform professional level analytical duties involving general administrative, fiscal, and program analytical work. The role involves gathering and analyzing data, preparing reports, and making recommendations on policies and procedures, while also providing consultation to management and other staff.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Performs, coordinates, monitors, and participates in various administrative analytical functions, typically within a departmental program or administrative section
Reviews program updates, letters, and notices for potential impact on various programs and activities; recommends and prepares policy and procedure changes to ensure compliance
Compiles, maintains, and analyzes data; identifies trends, and makes recommendations involving the formulation of policy and procedures, as well as staffing and organizational changes
Serves as a resource and provides advice and information to supervisors, managers, and other internal staff, the public, and other agencies in area(s) of assignment including the interpretation and explanation of a variety of programs, policies, rules, regulations, labor contracts, and Memorandum of Understanding
Conducts surveys and performs research and statistical analyses on administrative, fiscal, personnel, staff development, and/or programmatic problems
Makes presentations before committees, boards, commissions, departmental staff, advisory groups, or community groups to provide information and recommendations, advocate a position, encourage participation, and/or respond to questions
Analyzes business process requirements and coordinates with information technology staff and/or consultants to develop automated solutions
May plan and coordinate the design and implementation of new and revised programs, systems, procedures, methods of operation, and forms
Compiles materials; prepares analytical reports, manuals, and publications
Prepares public relations materials (e.g. brochures, informational materials, customer satisfaction surveys)
Provides consultation and recommends solutions regarding research findings, organizational improvement initiatives and related issues concerning departmental effectiveness and goal attainment. Evaluates effectiveness through performance measure development and monitoring activities, and recommends modifications
Collaborates with County departments and agencies on cross-functional projects
Coordinates assigned activities with other departments, divisions, units, and with outside agencies; represents the division or department in committee meetings; responds to complaints and requests for information
Establishes and maintains positive working relationships with co-workers; representatives of community organizations; state/local agencies and associations; internal management and staff; and the public by utilizing principles of effective customer service
Reviews, evaluates, and recommends actions on appeals for administrative hearings; makes presentations to the Administrative Law Judge on behalf of the assigned department
Investigates client complaints; maintains complaint-related documentation
Plans, designs, performs, and documents quality assurance activities pertaining to staff qualifications, case activities, financial, and/or other assigned functions
May supervise clerical and/or technical employees by assigning, monitoring, reviewing, and evaluating their work; may provide training to less experienced staff
Conducts training needs assessment at an organizational level to obtain information to determine training programs/subjects needed for all levels of employees
Conducts training needs assessment at the individual employee level to determine employees to be sent to specific training programs, based on participant needs and relevancy of training to participant's job duties
Identifies, develops, and/or coordinates resources for training and staff development including curricula, workshops, college coursework, training programs, and on-the-job training sessions
Develops and conducts workshops and training sessions on a variety of topics including, but not limited to, technical skills, program areas, supervisory principles, customer service skills, safety, diversity, and sexual harassment prevention in order to provide the necessary information in each subject in the most effective manner
Reviews the work of new employees while they are completing a training program to ensure effective learning and progression through the program
Performs fiscal analyses and prepares recommendations relating to the status of various fund balance projections, fiscal transactions, and related financial activities; analyzes findings and prepares recommendations for department management
Participates in the preparation of the department's annual budget, including analysis and estimates of expenditures and analysis and projections of revenues
Reviews financial data on an ongoing basis to ensure conformance with established guidelines
Recommends and establishes general fiscal procedures to improve department operations based on cost/benefit studies
Completes the quarterly County Expense Claim to the State of California for payment, and oversees the balancing and reconciliation of accounts
Assists in the fiscal and accounting oversight, monitoring, and management of contracts, grants, and other funding/expenditure sources
Plans, identifies, and analyzes program administration problems and develops solutions
Reviews existing and proposed local, state, and federal legislation/regulations for impact on the department's activities, consults with department personnel; develops recommendations; and prepares proposed changes
Performs departmental quality assurance duties by reviewing casework and analyzing time studies and production analyses
Extracts and reviews data to prepare reports consisting of specific program/caseload data to monitor progress toward goals, including progress of Quality Improvement Plan
Qualification
Required
Graduation from an accredited four year college or university with a bachelor's degree; OR Two (2) years (60 semester or 90 quarter) of college units; AND One (1) year of full time experience as an Eligibility Specialist III, Integrated Case Worker III, Employment and Training Worker III, Social Worker II, Accounting Technician, Child Support Specialist III, or Staff Services Specialist; OR Two (2) years of full time experience as an Eligibility Specialist II, Integrated Case Worker II, Employment and Training Worker II, Account Clerk III, or Child Support Specialist II; OR Two (2) years of full time technical level experience involving general administrative, personnel, fiscal, staff development, or program work
Additional progressively responsible para-professional experience performing complex duties of a technical nature in any of the functional areas noted above may be substituted for the required education on a year-for-year basis
A valid driver's license will be required at the time of appointment
Proof of ability to work in the United States
Pre-employment drug testing and physical
Benefits
Represented by the Joint Council bargaining unit.
96 hours of vacation per year, increasing upon continuous years of service.
96 hours of sick leave per year.
14 paid holidays plus one 8-hour personal holiday.
CalPERS retirement plan, 8% employee contribution.
The County pays approximately 80% of premium for medical, dental, and vision plan (including a $30,000 life insurance plan for employee). For the employee and entire family, the current employee's share of the insurance plan is $234.54 per month.
Annual salary step increase based upon satisfactory performance and completion of 2,080 hours (Steps A to E).
Deferred compensation plan with the County matching the employee's deposit, up to $60 per month.
Supplemental insurance plans are available.
Employee Assistance Program is provided to all employees at no cost by the County.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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