County of Riverside ยท 21 hours ago
Temporary Revenue and Recovery Technician II
The County of Riverside is seeking a Temporary Revenue and Recovery Technician II to support the Riverside University Health System - Medical Center. The role involves performing revenue and recovery work, gathering financial information, and managing accounts related to billing and collections.
GovernmentHealth CarePublic RelationsPublic SafetySocial
Responsibilities
Determine or verify address, employment, earnings, assets and other financial information through correspondence or interviews with responsible parties; utilize various skip-tracing techniques and contact public and private agencies to obtain further information on the clients' whereabouts, financial status, and employment history; carry out the recovery of money owed by letter, telephone contact, or personal interview
Interpret and explain regulations and legal obligations to clients; set up payment schedules; monitor accounts for payment; make recommendations regarding the resolution of delinquent accounts
Gather and provide information to be used in obtaining civil action against clients; file legal actions; provide information and evidence to be used in civil and criminal prosecutions for the purpose of obtaining liens, judgments, and wage garnishments; represent the department in court hearings; testify in court for cases involving the failure of clients to pay debts
May interview, train and oversee Revenue and Recovery Technician I's
Qualification
Required
Graduation from high school or attainment of a satisfactory score on a G.E.D. test
Two years of experience performing collections activities including gathering financial information and scheduling account payments
One year as a County of Riverside Revenue and Recovery Technician I
Knowledge of the basic methods and techniques used in revenue and recovery work
Knowledge of sources of financial information
Knowledge of laws, regulations, and codes pertaining to the legal collection of funds
Ability to interview clients to obtain personal and financial information
Ability to utilize standard collection techniques
Ability to prepare correspondence and legal documents
Ability to communicate effectively under stressful conditions with people from a variety of social, cultural, and economic backgrounds
Ability to establish and maintain effective working relationships
Benefits
Veteran's Preference
Reasonable Accommodations
Company
County of Riverside
County of Riverside is a government entity that provides regional administration, public services, and community support programs.