Catawba Valley Health System ยท 19 hours ago
Patient Financial Advocate / Patient Financial Services / Full Time
Conover, NC
Full-time
Onsite
Entry, Mid Level
1+ years expCatawba Valley Health System is seeking a Patient Financial Advocate to manage various tasks related to patient accounts for the hospital. The role involves resolving issues related to insurance and claims processing, establishing payment agreements, and providing estimates for services.
Health CareHospitalMedicalRehabilitation
Responsibilities
Manages a wide range of tasks related to patient accounts for the hospital
Tasks include but are not limited to: resolving problems related to insurance processing, claims processing, registration, and services rendered
Establishes payment agreements; accepts payments for account balances, completes and processes financial assistance applications for Hospital and Central Billing Office
Provides estimates for upcoming services
Receives and attends to incoming calls and in-office visits from patients/family members/customers and insurance representative inquiries regarding patient accounts
Interacting and contend with patients/patient representatives on a daily basis
Process general correspondence from attorney offices, third party representatives, and insurance companies
Qualification
Required
Associate degree in Business Administration or related field, or high school diploma with insurance/billing work related experience
Two or more years related experience in customer service healthcare area or equivalent
Applicants with an associate degree only require one year of related experience in customer service healthcare area or equivalent
Proficiency in computer software, medical terminology, calculations and explanation of benefits (eob)
Exceptional analytical, verbal, and written communication skills
Preferred
Experience using Meditech and/or similar EMRs or Patient Accounting systems
Proficient in basic mathematics and healthcare reimbursement issues
Application use of Microsoft Office products
Prior experience in financial functions of hospital or medical business related to accounts receivable
Company
Catawba Valley Health System
Catawba Valley Health System is the region's largest not-for-profit community hospital, it is our mission to improve the health status of the Catawba Valley.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kimberly Crews
Vice President of Finance/Chief Financial Officer
Pamela J. Gallagher, CPA, DBA
Chief Financial Officer
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