WEBCO HR, Inc ยท 1 week ago
Principle Business System Analyst, Salesforce
WEBCO HR, Inc. is seeking a Principal Business System Analyst, Salesforce for one of their clients located in Portland, Oregon. The role involves coordinating with various stakeholders to facilitate requirement gathering and consulting on system implementations and integrations within the organization.
Responsibilities
Salesforce expertise is central to this role, including the ability to guide teams through Salesforce-specific implementations, integrations, and optimizations. The Principal Business Systems Analyst is expected to stay current with Salesforce platform capabilities and apply them to meet evolving business needs
Utilizing SMART criteria and balancing productive skepticism with scrutiny, the Principal Business Systems Analyst will continuously provide active mentorship to other caregivers on how to analyze current and proposed processes, document deltas, validate against organizational goals and roadmaps, provide project management services, troubleshoot complex reports/extracts, mentor teams and individuals in the formation and processing of well-formed user stories in Azure DevOps, collect / organize / document user feedback, make adjustments to timelines as well as organize / drive the creation of best practices for process workflows, mapping documents, batch job documentation, change requests, SQL queries, use cases, mockups, acceptance criteria and SharePoint pages
The Principal Business Systems Analyst will collaborate closely with Quality Assurance Engineers, taking the lead when required, in the creation of test plans, test scripts, test data, communication plans, bugs, and report outs
The Principal Business Systems Analyst will perform duties as a member of an agile team where they will be responsible for both organizing and mentoring any IS agile team (including their own) around team agreements, standards, and approaches to ensure all teams successfully complete all commitments each sprint. They additionally act as a role model and proactively advocate for ensuring that teams continuously work to improve velocity and quality each sprint
On-call and after-hours support duties may be required with this position. All IS caregivers are expected to possess an understanding of Providence Health Plan and the Information Services departmental goals, strategies, and roadmap
Qualification
Required
An Associate's Degree or a combination of equivalent education and work experience
Preferred
3 or more years of experience working as a business systems analyst on an agile delivery team
Facets experience
Microsoft SQL Server experience
Demonstrated experience working with healthcare regulations such as HIPPA, HITECH, and CMS Guidelines
Demonstrated experience assessing existing processes and identifying opportunities for improvement
Demonstrated experience communicating effectively and translating business needs into technical requirements
Demonstrated experience working with Salesforce architecture, data models, workflows, and integrations as they relate to designing scalable solutions
Demonstrated experience working with systems that integrate with Salesforce (such as EHRs, billing platforms, or other third-party applications)
Demonstrated experience creating and managing Salesforce user roles and profiles
Upon Hire: IIBA certification
Demonstrated experience taking leadership addressing system related issues
Demonstrated experience using LEAN techniques in analyzing requirements for potential automation
Benefits
Full Benefits