Synovus · 3 weeks ago
ACH Manager, Enterprise Products - onsite, Columbus - ACH Professional accreditation highly preferred
Columbus, GA
Full-time
Onsite
Senior Level
6+ years expSynovus is a financial services company seeking an ACH Manager for their Enterprise Products division. The role involves establishing and supervising operational product support while managing a team to enhance efficiency and maintain compliance with company policies and regulations.
BankingFinanceFinancial Services
Responsibilities
Works with management to implement changes or initiatives to be addressed with the Enterprise Products team. Actively advises and assists with continuous improvement initiatives to improve existing business processes. Assists with Change Control documentation, implementing, maintaining, and verifying system changes for Enterprise Products applications and supported products
Continuously looks for opportunities for the improvement and simplification of processes to enhance response time and to identify opportunities for increased efficiency
Serves as a point of escalation for questions which may challenge operational processes or requirements. Establishes, assigns and monitors the Enterprise Products operational framework and ensures performance standards are maintained and documentation is processed in line with established compliance guidelines, company policies, and regulatory requirements
Maintains a high production performance standard within the assigned area including monitoring monthly production and errors related to goals. Ensures team members are knowledgeable of performance expectations and measurement tools. Monitors and measures overall team performance criteria ensuring performance criteria is maintained within acceptable guidelines
Actively participates and establishes training plans for the team and assist in training and onboarding of new team members. May develop and compile training reference materials
Develops and maintains effective working relationships with Synovus team members, vendors and customers. Understands the implications of decisions made, and who or what may be affected by the decisions
Coordinates staffing and scheduling for the teams to ensure appropriate coverage and work prioritization. Manages the time and attendance system for all team members. May coordinate the activities of an assigned group of documentation specialists
Manages staffing and budget considerations for the department. Assists management in the development and implementation of new policies, procedures and processes
Manages the annual performance management and merit processes for direct and indirect reports. Coaches and develops team members and builds a work environment where team members are engaged and feel a positive sense of achievement about their role in the company. Works closely with Human Resources regarding employee relations, compensation, training, posting and filling vacant positions and other Human Resources related matters
Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion
Performs other related duties as required
Qualification
Required
Bachelor's degree in Business Administration, Finance or related field or an equivalent combination of education and experience
Six years of banking, financial services or product experience
Three years in a leadership role
Knowledge of the Enterprise Product infrastructure for various banking products
Knowledge of applicable regulations
Knowledge and understanding of product procedures, applications and processing criteria
Ability to understand, direct and improve processes
Strong supervisory, strategic, leadership and motivational skills
Performance measurement and management skills
Displays initiative and cooperative attitude, works well in a team environment
Attention to detail
Strong written and oral communication skills
Proficiency utilizing word processing and spreadsheet software programs
Preferred
ACH Professional accreditation highly preferred
Lean or other process improvement experience preferred
Company
Synovus
Synovus is a financial services company that provides commercial banking, retail banking, investment, and mortgage services.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2025-12-09Post Ipo Debt· $500M
2025-07-24Acquired
2024-10-29Post Ipo Debt· $500M
Leadership Team
Anne Fortner
Head of Enterprise Credit Risk
Blake Thrasher
Market President
Recent News
2026-01-22
Morningstar.com
2026-01-15
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-11
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