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Arizona Department of Child Safety · 15 hours ago

Training Officer 3

Phoenix, AZ

Full-time

Onsite

Entry, Mid Level

2+ years exp

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children. The Department of Child Safety Training Officer 3 (Classroom Trainer) position is responsible for training essential skills and knowledge for a wide span of positions including the DCS internal workforce, contracted employees, service providers, caregivers and professionals within caregiver agencies.

ChildrenGovernmentSocial

Responsibilities

Participates in preparation, review, coordination, and delivery of training programs/sessions

Learns and delivers a wide variety of training curricula to DCS employees in a rapidly changing environment

Prepare materials necessary for training in advance, e.g. making copies of Participant Workbooks and additional approved training related materials, audiovisual aids and other related training materials. Prepare physical or virtual training room in advance including but not limited to room set up, equipment set up, clean and tidy training rooms

Troubleshooting of technological equipment and software during training sessions

Ensures that coverage is provided for training sessions

Sets up movement and adjustment of training technology equipment such as LCD (Proxima)

Collaborate with team members and leadership team in the planning, development evaluating and alignment for consistency of all training curricula

Assist co-workers with class coverage and preparation

Attends and represents the department at meetings, seminars and conferences

Prepares data and a variety of reports such as training participation and completion rates, training satisfaction surveys, Transfer of Learning efforts, etc

Provides feedback to supervisors, management staff and curriculum developers

Maintain an established work schedule, and arrange for coverage of assigned training segments when sick or otherwise unable to train that class

Other duties as assigned as related to the position

Qualification

Adult learning theoryClassroom managementState child welfare lawsTraining program coordinationWritten communicationVerbal communicationInterpersonal skillsPublic speakingDiverse population engagementExpertise developmentTechnology troubleshootingData reportingAdaptabilityInitiativeGroup facilitationEffective presentation techniques

Required

Bachelor's or Master's degree in social work, psychology, public administration or another social or behavioral science or other acceptable field of study from an accredited college or university

2 or more years of experience with DCS/CPS families as a DCS Specialist or Supervisor

Experience in teaching or training

Must be able to secure and maintain an Arizona Fingerprint Clearance card

Must be able to secure and maintain clearance from the DCS/CPS Central Registry

Employment is contingent on the selected applicant passing a background investigation

In-state travel is required

Driver's License Requirements

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)

Knowledge of principles of adult learning theory and adult training, including nature of the learning process, learning styles, general curricula design, and effective presentation techniques

Knowledge of group dynamics and effective communication approaches with groups

Knowledge of state child welfare-related laws and judicial decisions; Department policies and procedures, and child welfare best practices related to child welfare

Knowledge of state's SACWIS system - Guardian, including ability to navigate and troubleshoot problems that arise

Knowledge of the organizational structure of the Department

Skill in written and verbal communication

Skill in interpersonal relationships in working with diverse groups

Skill in effective classroom management techniques

Skill in developing expertise in content areas that are outside the trainer's past experience

Skill in navigation of all related areas of Guardian, and troubleshooting technological problems that arise in class

Skill in delivering training in a way that engages the audience, conveys the concepts, and responds to questions that are asked

Ability to plan, organize and coordinate training programs

Ability to facilitate groups

Ability to interpret and analyze

Ability to adapt to people/situations