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Oak View Group · 2 weeks ago

Director of Food & Beverage Premium Services | Full-Time | Benchmark International Arena

Tampa, FL

Full-time

Onsite

Director/Executive

$165K/yr - $175K/yr

10+ years exp

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. The Food & Beverage General Manager is responsible for leading the operations of all food and beverage services at the assigned venue, ensuring compliance with regulations and pursuing new revenue opportunities.

Sports

H1B Sponsor Likely

Responsibilities

Ensure the legal, efficient, professional, and profitable operation of the assigned OVG venue

Generate, analyze, and review financial reports, including budgets, forecasts, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and profit & loss (P&L) statements

Focus on pushing team to providing the highest level of Guest Satisfaction while staying within financial goals set with senior leadership and client

Meet regularly, work closely and provided detailed reporting to our client direct reports

Work with partnership team on gaining new venue partnership opportunities and also focus on ways to grow current relationships

Serve as the final decision-maker on all equipment purchases and leases

Handle conflict resolution, including last-resort mediation, arbitration, and labor negotiations, as applicable

Author, review, and revise policies and procedures as necessary to ensure operational compliance and efficiency

Draft, revise, and authorize contracts and terms of agreement

Oversee staff scheduling and labor allocation to meet operational demands

Analyze ticket sales in relation to projected staffing needs, market demographics, and forecast point-of-sale to guest ratios

Evaluate historical sales and purchasing data to identify trends, purchasing patterns, and determine accurate cost of goods

Program and maintain the point-of-sale (POS) system to ensure accurate financial reporting, inventory tracking, and commodity level monitoring by location

Guide and support managers in setting and achieving department goals

Provide clear direction and follow up on all assignments to ensure accountability and execution

Conduct regular inspections of operations to verify adherence to established quality and service standards

Accurately prepare and submit required reports on time; follow up with department heads to ensure timely and complete reporting across all areas

Develop and lead an effective, performance-driven management team

Offer consistent leadership, training, and resources to support management success

Evaluate manager performance regularly and provide constructive feedback and recommendations for improvement

Collaborate with department heads to review and enhance menus and marketing strategies

Foster and maintain strong, positive relationships with client, managers, suppliers, vendors, and the public to enhance the venue’s reputation

Perform other duties and responsibilities as assigned

Qualification

Food & Beverage ManagementFinancial ReportingConcessions Management CertificateAdvanced Food Service SanitationMicrosoft OfficePOS SystemsTeam LeadershipMath SkillsProfessionalismIndependenceCommunication SkillsDecision MakingIntegrityFast-Paced Environment Experience

Required

MA or MS; BA or BS with business-related major

Minimum 10 years management experience in food-related or concessions industry

Concessions Manager Certificate from the National Association of Concessionaires

Nationally recognized, advanced food service sanitation training course certification

Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment

Ability to make sound business/operations decisions quickly and under pressure

Ability to speak, read, and write in English

Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems

Ability to work well in a team-oriented, fast-paced, event-driven environment

Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access

Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government

Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to OVG and venue concession and premium services operations

Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages)

Ability to handle cash accurately and responsibly

Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality

Ability to work independently with little direction

Preferred

Experience in a fast paced arena, ballpark or stadium preferred

Accounting minor or credits preferred

Benefits

Health, Dental and Vision insurance

401(k) savings plan

401(k) matching

Paid time off (vacation days, sick days, and 11 holidays)

Company

Oak View Group

We are here to be a POSITIVE DISRUPTION to business as usual in the sports and live entertainment, and hospitality industries.

Founded in 2015

Los Angeles, California, USA

5001-10000 employees

http://www.oakviewgroup.com

H1B Sponsorship

Oak View Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2022 (1)