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IKEA · 1 week ago

Sales Department Manager - Self Serve Warehouse

Stoughton, MA

Full-time

Onsite

Mid, Senior Level

$71K/yr - $102K/yr

5+ years exp

IKEA is a company dedicated to making a positive impact in the world through home furnishings. The Sales Department Manager will optimize the shopping experience to secure satisfied customers and increase sales, while ensuring long-term profitability and collaborating with various partners.

FurnitureHome DecorRetailShopping

Responsibilities

You’ll be optimizing the IKEA shopping experience to secure satisfied customers and increase sales

Ensuring maximized sales and long-term profitability in accordance with department goals

Analyzing and acting on commercial opportunities, changing availability of products (overstock and out of stock) and customer feedback

Directing the overall selection, onboarding and development of co-workers

Collaborating with matrix partners, other retail department managers and commercial partners including the Visual Merchandising Manager, Interior Design Manager and Logistics Partners to optimize sales

Ensuring the team has knowledge of product ranges and services to improve customers’ overall shopping experience

Monitoring market trends and taking actions to meet customer demands

Contributing to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers