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Accenture Federal Services · 1 week ago

ServiceNow Business Analyst/Tester

Washington, DC

Full-time

Onsite

Entry Level

$69K/yr - $124K/yr

1+ years exp

Accenture Federal Services is a technology company dedicated to helping the US federal government enhance its operations. The ServiceNow Business Analyst/Tester will analyze business needs, design integrated processes, and support agile projects on the ServiceNow platform.

ConsultingFinanceInformation TechnologyManagement ConsultingOnline PortalsProfessional Services

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Analyze organizational needs and design technology-integrated processes and systems

Assess current business operations

Identify customer requirements

Define future-state solutions that align with organizational goals

Research, gather, and synthesize information to optimize business models for efficiency and effectiveness

Collaborate with cross-functional teams to translate business needs into technical requirements

Support agile development projects on the ServiceNow platform

Gather requirements and conduct functional testing

Adapt to project demands

Qualification

ServiceNow architectureRequirements gatheringFunctional testingServiceNow CSM experienceServiceNow CSA certificationAgile developmentProcess optimizationProactive approachCertified Scrum MasterCollaboration skillsDetail-oriented