Pasona N A, Inc. · 2 weeks ago
Operations Support Associate
Pasona N A, Inc. is a company in the manufacturing and trading industry, and they are seeking an Operations Support Associate. The role involves processing SAP entries, managing documentation, and supporting the sales team with logistics and communication across departments.
Responsibilities
Process SAP entries including customer orders, sales transactions, purchase orders, warehouse releases, returns, subcontract entries, stock transfers, and value write-offs
Manage documentation and month-end/annual closings, including reconciliation, warehouse charges, courier charges, inventory discrepancy research, and support disposal processes
Collect and organize inbound/outbound warehouse documentation and upload into DocuWare
Coordinate with Trade Compliance to ensure proper Incoterms, export filing, customs clearance, and required declarations
Support sales team with logistics quotes, shipment coordination, inventory reports, supplier forecasts, and analysis reports
Respond to inquiries and maintain strong communication across departments to resolve issues rapidly and effectively
Escalate issues when needed and ensure all stakeholders remain informed
Promote a positive workplace environment and adhere to all company rules and policies
Qualification
Required
Associate degree in business, operations, logistics, or related field
Minimum 2 years of experience in an operations or customer solutions environment
Proficiency with SAP, Ringi, SharePoint, Overdrive, Mezzanine, and related internal systems
Intermediate-level Microsoft Excel skills including Pivot Table and VLOOKUPs
Ability to sit for extended periods, use office equipment, and occasionally lift 10–15 lbs
Local travel may be required; infrequent overnight travel possible