SiloSmashers, Inc. · 20 hours ago
Quality Assurance and Documentation Specialist
Clarksburg,WV,US
Full-time
Onsite
New Grad, Entry LevelSiloSmashers, Inc. is focused on national crime-data collections and is seeking a Quality Assurance and Documentation Specialist. The role involves supporting quality assurance, documentation development, and standardization of processes to ensure compliance and accuracy across data products and technical documentation.
ConsultingInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Develop and maintain Standard Operating Procedures (SOPs) and detailed desktop procedures
Conduct QA reviews of data-collection products, reports, methodologies, and business-rule changes
Validate documentation against technical specifications, XML guides, and data-collection standards
Support the creation of e-learning modules for various data-collection activities
Standardize documentation workflows and manage content within SharePoint
Review communications and ensure clarity and accuracy before release
Support certification/recertification activities for incident-based reporting
Conduct independent assessments of data quality, business rules, and documentation practices
Qualification
Required
Top Secret
Bachelor's degree in Technical Writing, Business, Criminal Justice, or related field
Strong writing skills and experience creating procedural documentation
Familiarity with XML, flat-file data structures, and documentation standards
Experience with SharePoint
Preferred
Experience with national crime-data reporting or statistical programs
Knowledge of federal documentation standards and training development
Company
SiloSmashers, Inc.
SiloSmashers is an industry leading strategy, management, and technology consulting firm, with depth of knowledge and expertise, and a proven methodology that enables customers to break down organizational silos, and increase communications and collaboration, to achieve Peak Performance® and mission success.
Founded in 1992
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
A
Angela Drummond
Founder and CEO
Recent News
Washington Technology
2025-10-03
Company data provided by crunchbase