Apply on Employer Site

Daniel Stark, LLP · 2 months ago

New Client Specialist

Waco, TX

Full-time

Onsite

New Grad, Entry Level

$15/hr - $17/hr

Daniel Stark, LLP is a plaintiff personal injury law firm with a commitment to top-tier office culture and client advocacy. They are seeking a New Client Specialist to create a compassionate first impression for potential clients, guiding them through the process of hiring the firm and ensuring an effortless client experience.

Legal

Responsibilities

Evaluate incoming streams of leads with a sense of urgency

Walk-ins, phone calls, texts, emails

Gather critical information from potential clients (in person or over the phone)

Develop a deep understanding of various injury cases

Speak and Listen to potential clients with meticulous detail and compassion as they struggle with unexpected life changes

Lead potential clients through the decision of hiring our law firm with confidence

Guide potential clients through the sign-up process for an effortless client experience

Seamlessly navigate various channels of leads and software for prompt client assistance

Organize appointments with new clients

Draft, review, and mail letters as needed

Qualification

Customer service backgroundCommunication skillsBilingualTech competencyCompassionate personalityDesire for continuous improvementSpirit for competitionOwnership mentalityOutstanding writing abilities

Required

Ability to maintain control of a conversation with kindness and professionalism in person and on the phone

Excellent communication skills including speaking and writing

Compassionate and empathic personality

Two-year commitment with the department before transferring to another department

Preferred

Bilingual (Preferred) but not required

Customer service background a plus

Spirit for competition

Ownership mentality

Desire for continuous improvement

Outstanding writing abilities

Tech competency

Sales/Customer service background

Benefits

Medical, dental, vision, life, and supplemental insurance available

401 (k) plan; 4% company contribution match

Gold’s Gym Membership Discount

Social team building events and bonding

In-office perks, including delicious great snacks, biweekly breakfast, all you can drink coffee, tea, and more!

Continual professional development opportunities

Day off to celebrate your birthday

Generous PTO

Company

Daniel Stark, LLP

💥”Demand Daniel Stark!” 💪 25 YEARS of protecting injured Texans! 🏆 2X Best Law Office in the Brazos Valley 📍Bryan, Austin, Tyler, Waco, & Killeen You can trust us to take care of your clients' needs because we are dedicated to helping people across Texas get their lives back.

Founded in 2000