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Transwestern · 2 weeks ago

Catering Sales & Events Manager

Houston, TX

Full-time

Onsite

Mid Level

3+ years exp

Transwestern is a dynamic commercial real estate company that values collaboration and creativity. The Catering Sales and Events Manager is responsible for managing the operational and client-facing aspects of the Catering and Events Department, ensuring exceptional service delivery and revenue growth.

Commercial Real EstateProperty ManagementReal Estate

Responsibilities

Manages the day-to-day catering sales and event operations

Maintains an organized and professional office environment that promotes effective selling and client service

Assists in the development and monitoring of catering sales revenue goals and operating budgets

Builds and maintains strong relationships with clients, vendors, and internal departments to ensure successful event execution

Utilizes Delphi to manage client information, track leads monitor booking activity, create contracts, diagrams, banquet event orders and catering reports

Responds promptly to inquiries and manages lead processes to maximize conversion

Conducts outside sales calls and prospecting activities to generate new catering business, meeting individual monthly goals

Implements marketing strategies and promotional initiatives for catering services

Prepares and updates components of the Catering Sales Marketing Plan, including action plans for key market segments

Coordinates with Revenue Management and Group Sales to provide accurate forecasts and projections

Runs catering pace reports and assists with reforecasting as needed

Partners with the culinary team to ensure menus meet client expectations and enhance food presentation and service quality

Oversees event details from planning through execution, ensuring all client requirements are met and service standards are upheld

Handles concerns and resolves issues promptly to maintain high levels of satisfaction

Conducts bi-weekly BEO meetings and other departmental meetings to communicate event details and requirements

Tracks and reports on catering sales activity, providing insights into opportunities and challenges

Continuously seeks opportunities to improve the guest experience and operational efficiency

Other duties as assigned

Qualification

Catering sales experienceEvent logistics managementFinancial management skillsDelphi experienceMenu planning knowledgeContract management knowledgeCustomer relationship managementNegotiation skillsOrganizational skillsProblem-solving skillsCommunication skillsDecision-making skills