WhiteWater Express Car Wash · 16 hours ago
Regional Director
Austin, TX
Full-time
Onsite
Lead/Staff, Director/Executive
$110K/yr - $130K/yr
5+ years expWhiteWater Express Car Wash is a company built on respect, communication, and a passion for people. They are seeking a Regional Director to oversee operations in the Austin/Waco region, focusing on strategic planning, leadership, and financial oversight to drive revenue growth and improve customer satisfaction.
Retail
Hiring Manager
Kae Bell
Responsibilities
Lead the execution of strategic initiatives within the assigned market, ensuring alignment with organizational objectives and operational excellence standards
Collaborate directly with the Vice President of Operations to plan, implement, and monitor the success of key business strategies across the region
Develop and mentor field leadership, including Area Directors and location-level managers, through structured coaching, leadership development programs, and performance management processes
Drive employee retention efforts by partnering with regional leadership and the Talent Acquisition team to ensure consistent staffing levels, effective onboarding, and employee engagement
Review and analyze key operational data —including financial KPIs, staffing schedules, customer feedback, training progress, and daily performance metrics—with Area Directors, Multi-Site Directors, and senior leadership
Support organizational growth objectives, including greenfield expansion and acquisition integration, by cultivating internal talent for advancement and assisting with the recruitment and onboarding of new team members
Oversee and resolve employee and customer issues in coordination with Human Resources and Loss Prevention, ensuring timely and thorough resolution of all incident reports, including personnel concerns and customer claims
Qualification
Required
Minimum of 5 years of multi-site leadership experience, with a strong track record of managing and developing high-performing teams across multiple locations
Willingness and ability to travel regularly within the region to support site operations, assess performance, and provide hands-on leadership. Travel frequency may vary by region
Excellent communication skills, with the ability to lead and collaborate effectively across various channels—including video calls, in-person meetings, one-on-one conversations, email, and text
Strong financial acumen, including the ability to analyze profit and loss (P&L) statements, identify trends, and drive performance through data-informed decision-making
Collaborative and team-oriented mindset, capable of working cross-functionally to support company-wide initiatives and ensure seamless execution at the regional level
Customer-focused approach, with a commitment to delivering exceptional service and enhancing the customer experience at every touchpoint
Adaptability and resilience, with the ability to work effectively in outdoor environments and respond to changing conditions in a fast-paced setting
Successful completion of a pre-employment background check is required
Benefits
Relocation stipend provided (if applicable) to help ease your transition and get you settled quickly
Premium benefits package, including health, dental, and vision insurance.
Supplemental coverage for life, short-term, and long-term disability, providing peace of mind.
Company matching 401(k) plan to support your long-term financial goals.
Pet insurance to keep your furry friends healthy and happy.
Flexible Spending Account (FSA) for medical and child expenses, allowing you to prioritize what matters most.
Generous vacation accrual to recharge and unwind.
Free car washes!
Paid professional development opportunities to grow your skills and career.
Company
WhiteWater Express Car Wash
At WhiteWater Express Car Wash, we are a leadership company that happens to wash cars.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Henry Shine
Chief Financial Officer
Company data provided by crunchbase