Vice President, Client Service - Conventional Trust Client Platform jobs in United States
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BNY · 15 hours ago

Vice President, Client Service - Conventional Trust Client Platform

positionLos Angeles, CA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$68K/yr - $179K/yr
date7+ years exp

BNY is a leading global financial services company at the heart of the global financial system, influencing nearly 20% of the world’s investible assets. The Vice President, Client Service will lead client service initiatives, develop strong client relationships, and collaborate with cross-functional teams to enhance service delivery and implement improvements.

Financial Services

Responsibilities

Lead client service initiatives by leveraging in-depth industry knowledge and operational expertise to enhance client satisfaction and loyalty
Develop and maintain strong client relationships through regular communication and by addressing client inquiries and issues promptly and effectively
Collaborate with cross-functional teams to ensure seamless delivery of client services and to identify opportunities for process improvements
Monitor and report on client service metrics to ensure high standards of service delivery and to implement necessary improvements

Qualification

Client relationship managementFinancial services experienceAnalytical skillsProblem-solving skillsCommunication skillsBachelor's degreeAdvanced degreeCertificationMulti-taskingInterpersonal skills

Required

Bachelor's degree in Business Administration, Finance, or a related field
Typically 7-12 years of experience in client service or operations within the financial services industry
Exceptional client relationship management skills and the ability to handle complex client interactions
Strong analytical and problem-solving skills, with a focus on operational efficiency and continuous improvement
Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams
Ability to multi-task with a focus on delivering measurable results

Preferred

Advanced degree or professional certification (e.g., CFA, CPA) is preferred

Benefits

Highly competitive compensation
Benefits
Wellbeing programs
Flexible global resources and tools
Generous paid leaves
Paid volunteer time

Company

BNY

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We help make money work for the world — managing it, moving it and keeping it safe.
dateFounded in 1784
location
New York, NY, US
people-size10001+ employees
web-link
https://www.bny.com

Funding

Current Stage
Late Stage

Leadership Team

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Brian A. Ruane
CEO Government Securities Services & Global Client Management
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Chris Kearns
CEO, Depositary Receipts
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Recent News

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Company data provided by crunchbase