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Third Coast Events, Inc. · 2 weeks ago

Cellular Sales and Customer Service Associate

BelAir, TX

Full-time

Onsite

New Grad, Entry Level

Third Coast Events, Inc. is seeking a Cellular Sales and Customer Service Associate to educate customers on cellular services and enhance customer acquisition for AT&T's wireless services. The role involves driving customer engagement, executing strategic sales, and managing customer accounts while participating in training to improve sales skills.

Marketing & Advertising

Growth Opportunities

Responsibilities

Drive residential customer engagement and brand loyalty through dynamic customer engagement and sales interactions

Execute strategic sales to achieve and exceed outreach and sales metrics

Develop and maintain a deep understanding of AT&T products and services to effectively communicate value propositions

Identify customer needs and tailor solutions by actively listening to their needs, questions, and requests

Work with customers directly to manage their accounts, set up devices, and be a part of their full cellular sales cycle

Collaborate with Cellular Sales and Customer Service Associate team members to share best practices and contribute to a high-performance sales culture

Actively participate in training and development opportunities to enhance sales skills and product knowledge

Qualification

Sales experienceCustomer service skillsInterpersonal skillsCommunication skillsSales principlesProblem-solving abilitiesNegotiation abilitiesPositive attitude