Forrest Health ยท 2 weeks ago
Epic Analyst "HIM Analyst" Emphasis (Telecommute within 100 miles)
Hattiesburg, MS
Full-time
Hybrid
Entry Level
1+ years expForrest Health is seeking an Epic Analyst to support their EMR system. The role involves attending training, maintaining certifications, and participating in workflow analysis, data collection, and user training to ensure quality EMR support.
Hospital & Health Care
Responsibilities
Attend class, complete required testing and projects to obtain and maintain EMR system certifications as required/assigned
With guidance, participates in activities associated with the work flow analysis, data collection, database customization, reporting, system testing, and user training to maintain a quality EMR
Will aid in the responsibility for on-going support of the EMR, including, but not limited to, new installs, software updates, software upgrades, approved projects and other assigned task via our helpdesk system during assigned shift or during on-call
With guidance, communicates with clinical/nonclinical staff both written and orally to further understand needs and/or to relay status updates related to their request
Follows all policies and procedures while performing job duties
Communicates effectively with other build analysts, report analysts, quality assurance analysts, training analysts, team leads, coordinators and managers to ensure that proper readiness and awareness of efforts exist to support assigned timelines at all stages
As assigned and with some guidance, evaluates release notes, project scopes, and/or user-reported request to develop a build strategy for implementing approved and prioritized assignments
Must be able to handle multiple assignments in various stages of completion
Participates in meetings as requested involving build analysts, reporting analysts, quality assurance training analysts, team leads, coordinators, managers, and operational stakeholders to gather data for assignments
Documents all work efforts associated with every assignment in a timely manner and with great detail to support audit reviews
At the direction of their team lead and/or management, works assignments as prioritized and completes work based on associated timelines, making their team lead and/or management aware of any known obstacles
Participates in the timely review and approval of change management request for the EMR
Performs other job duties as assigned
Qualification
Required
Attend class, complete required testing and projects to obtain and maintain EMR system certifications as required/assigned
Participates in activities associated with the work flow analysis, data collection, database customization, reporting, system testing, and user training to maintain a quality EMR
Aids in the responsibility for on-going support of the EMR, including, but not limited to, new installs, software updates, software upgrades, approved projects and other assigned task via our helpdesk system during assigned shift or during on-call
Communicates with clinical/nonclinical staff both written and orally to further understand needs and/or to relay status updates related to their request
Follows all policies and procedures while performing job duties
Communicates effectively with other build analysts, report analysts, quality assurance analysts, training analysts, team leads, coordinators and managers to ensure that proper readiness and awareness of efforts exist to support assigned timelines at all stages
Evaluates release notes, project scopes, and/or user-reported request to develop a build strategy for implementing approved and prioritized assignments
Must be able to handle multiple assignments in various stages of completion
Documents all work efforts associated with every assignment in a timely manner and with great detail to support audit reviews
Works assignments as prioritized and completes work based on associated timelines, making their team lead and/or management aware of any known obstacles
Participates in the timely review and approval of change management request for the EMR
Demonstrates knowledge and skills to appropriately communicate and interact with the staff, patients, families, and visitors of all age groups while being sensitive to their cultural and religious beliefs
Achieve/maintain one or more Epic Certifications
Submit weekly work plans w/daily updates on execution status to team leads/manager
Task/Ticket documentation effectively represents actions and passes audit review
Successfully implement new system functionality to end users
Successfully implement resolutions to end user reported issues
Successfully support remote end users and/or support end users remotely
Obtain Change Management approval for all build prior to build steps
Create Content Management tickets for all approved build
Proactively troubleshoots system issues
Minimum of Associate Degree preferred or equivalent work experience required
One year of work experience in healthcare setting with demonstrated leadership characteristics preferred
Must have a working knowledge of hospital operations and be able to use an analytical approach
Organization ability and strong communication skills are required
Exceptional oral and written skills are required
The individual must have the ability to perform as a team member, cooperate with others, manage conflict, prioritize multiple tasks, exhibit leadership, and demonstrate self-motivation
EPIC Certification within 90 Days of Employment Required
Preferred
One year of work experience in healthcare setting with demonstrated leadership characteristics preferred
Some positions have an emphasis on experience in patient care, patient accounts, registration, scheduling, claims, and/or health information management
Company
Forrest Health
Forrest Health is a system of healthcare organizations formed to increase access to quality health care in south Mississippi.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase