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Elluminates Software · 4 months ago

Senior Monitoring Engineer

Springfield, VA

Full-time

Onsite

Senior Level

5+ years exp

Elluminates Software provides innovation for Federal customers, including AI-driven SaaS, Cloud and On-Prem transformation, and advanced Infrastructure Automation. The Senior Monitoring Engineer is a senior-level technical expert responsible for advanced troubleshooting, performance analysis, and optimization of enterprise monitoring platforms.

Information ServicesInformation TechnologySoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Serve as the Tier 3 escalation point for issues related to any of the monitoring/ observability platforms and tools

Lead root cause analysis (RCA) for major incidents and recurring performance issues

Maintain, configure, and optimize monitoring tool deployments across cloud (e.g., AWS, Azure), on-premises, and VMware environments

Design and implement custom dashboards, synthetic monitoring, and service-level objectives (SLOs)

Develop and maintain alerting strategies that reduce noise and ensure actionable notifications

Work closely with application, infrastructure, DevOps, and security teams to define monitoring requirements and integrate observability into CI/CD pipelines

Analyze metrics, logs, and traces to ensure end-to-end service visibility and performance optimization

Assist in onboarding applications and teams into the observability platform

Provide training and mentorship to Tier 1 and Tier 2 support teams

Ensure platform resilience, availability, and compliance with internal standards and SLAs

Participate in on-call rotations for high-priority incidents as needed

Qualification

Monitoring tools expertiseScriptingAutomationCloud infrastructure experienceObservability conceptsDynatrace certificationNetworking knowledgeLinux/Windows systemsDevOps practicesTroubleshooting skillsCommunication skillsCustomer-focused mindsetAdaptability

Required

5+ years of experience in IT infrastructure, application performance monitoring, or site reliability engineering (SRE)

2+ years of hands-on experience using platforms such as Dynatrace, Zabbix, and monitoring tools in VMware Cloud Foundation (VCF)

Solid understanding of observability concepts including metrics, logs, traces, and user experience monitoring

Experience supporting complex, distributed systems in cloud and hybrid environments

Proficient with scripting and automation (e.g., PowerShell, Python, Bash, or Ansible)

Strong understanding of networking, Linux/Windows systems, containers, and application architectures (microservices, APIs, etc.)

Bachelors and nine (9) years or more experience; Masters and seven (7) years or more experience; PhD or JD and four (4) years or more experience. Additional experience in lieu of degree

Clearance: Secret (with ability to obtain TS)