Central States Industrial (CSI) ยท 19 hours ago
Customer Service/Inside Sales Industrial Distribution
Central States Industrial (CSI) provides hygienic pipe, valves, fittings, pumps, and heat exchangers to industrial companies. They are searching for a qualified candidate to ensure customer satisfaction throughout the sales cycle, focusing on customer requests, quoting, technical solutions, and order management.
Manufacturing
Responsibilities
Develop and maintain rapport with customers, vendors, and internal customers
Communicate daily via phone and email throughout the sales cycle to ensure customer satisfaction
Process and manage quotes and orders to exceed customer expectations
Negotiate with vendors to maintain a profitable margin on orders
Qualification
Required
High school diploma/GED
2+ years in customer service field
Order entry experience
Mechanical aptitude
Exceptional organizational skills
Intermediate-to-advanced computer and keyboarding skills
Ability to communicate and develop relationships with customers
Detail oriented
Able to multi-task
Ability to remain in a stationary position for 90% of the workday
Close visual acuity
Constantly operate a computer and other office productivity equipment
Preferred
College credits
Bachelor of Science
Technical (mechanical) emphasis
2+ years in sanitary process industry
Industrial food or pharmaceutical experience
Benefits
Health and wellness
Paid time off
Retirement planning
Continuing education support
Company luncheons
Casual Fridays
Wellness program
Providing opportunities for volunteering in local community charitable events