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Williamsburg Landing · 18 hours ago

Administrative Assistant (Full Time)

Williamsburg,VA,US

Full-time

Onsite

Entry Level

1+ years exp

Williamsburg Landing is a non-profit, independent community offering a vibrant lifestyle for residents. The Administrative Assistant provides essential support to the Healthcare Administrator and Assisted Living Manager, assisting residents and visitors with various inquiries and administrative tasks.

Assisted LivingHealth CareNon ProfitNursing and Residential CareRehabilitationRetirement

Responsibilities

Greets residents and visitors in a friendly, professional manner, answering questions or directing them to the appropriate area or department; answers the telephone promptly, transferring calls to appropriate departments/persons

Assists residents with small clerical tasks such as addressing cards and envelopes, making photocopies, and retrieving mail; stamps, sorts, and distributes mail; redirects improperly addressed mail

Provides information on facilities, services, and events

Submits work orders for the residents of Assisted Living and Health & Rehabilitation through the online portal and takes the initiative to follow up on any outstanding work orders to ensure completion

Remains alert to problems, changes, or needs of residents and relays needs or concerns to the proper departments, following up when necessary

Manages retail store sales, reconciles sales, and runs reports when needed

Documents and maintains up-to-date front desk procedure manual

Provides administrative support as requested to the Healthcare Administrator and others as assigned

Assists with month-end inventory of medical supplies in the facility’s retail store

Assists with scheduling private CNA companions, as needed, for Assisted Living, Health & Rehabilitation, Memory Support, and Namaste residents

Responsible for making Skilled and Long-Term Care appointments and setting up transportation to and from the appointments; provides appointment reminders to the appropriate staff and residents in advance of their appointments

Receives deliveries for the Health & Rehabilitation Center, sorts business and resident mail, redirecting improperly addressed mail and distributing mail to residents

Assists with minor IT and TV issues for resident’s when/if requested

Reviews applications in applicant tracking system, conducts phone screens and schedules interviews with applicants and hiring managers; verifies licenses for candidates as needed

Responsible for the general appearance of the lobby and front desk

Performs other duties as assigned