Hines · 15 hours ago
Community Manager - The Elmwood
Hines is a leading global real estate investment manager recognized for its innovation and excellence. As a Community Manager at The Elmwood, you will oversee the daily operations of the property, manage team members, and ensure compliance with company policies while achieving financial and operational goals.
Property ManagementReal EstateReal Estate Investment
Responsibilities
Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset
Provides input into the development of budgets for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns
Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports
Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased and ensuring validity of certificates of insurance
Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund
Oversees the lease enforcement process by approving prospective resident applications, renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and collects late fees and other charges as allowable and stated in the terms of the lease
Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
Ensures the property’s maintenance team members comply with the Hines’s standards with respect to responding and completing resident service requests
Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal
Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed
Qualification
Required
High school diploma or equivalent from an accredited institution; college degree is a plus
Two or more years' experience as a residential community/property manager or leadership role in related industry
Experience with property management software preferred; Entrata experience a plus
Proficiency in Microsoft Office and property management software in order to complete required reports
Strong customer service orientation
Excellent verbal and written communication skills
Work indoors approximately 95% of the time and outdoors 5% of the time
Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms
On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings
Ability to lift up to 25lbs
Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters
Transfer properties and work overtime as business needs deem appropriate
Ability to work a flexible schedule including weekends and holidays
Preferred
Experience with property management software preferred; Entrata experience a plus
Benefits
Comprehensive training
Competitive compensation
Robust benefits
Generous vacation packages
Company
Hines
Hines is a global real estate investment firm that creates quality projects for its investor partners, clients, and local communities.
H1B Sponsorship
Hines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (1)
2022 (3)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$705.2MKey Investors
ING GroupBank OZKCheyne Capital Management
2025-11-06Debt Financing· $110.87M
2025-10-28Debt Financing· $380M
2025-07-30Debt Financing· $129.7M
Leadership Team
Recent News
2025-12-12
2025-12-10
2025-12-10
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