SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties ยท 2 months ago
Operational Support Coordinator
Jackson, MO 63755
Full-time
Onsite
Entry Level
$18/hr - $21/hr
1+ years expSERVPRO of Cape Girardeau & Scott Counties is dedicated to restoring peace of mind through excellent service and strong relationships. The Operations Support Coordinator will serve as the organizational backbone of the office, ensuring clear communication and smooth processes from the first call to job completion.
Consumer Services
Responsibilities
Managing customer communication and coordinating incoming calls with professionalism, warmth, and empathy
Reviewing and updating leads, estimates, and job files in Quickbase and WorkCenter 2.0
Assisting Project Managers with sketches, estimates, and documentation accuracy
Handling invoicing, posting payments, and following up on outstanding accounts receivable
Scheduling and tracking general cleaning and restoration jobs
Maintaining accuracy, organization, and compliance across all franchise systems
Qualification
Preferred
High school diploma or GED
1+ year experience in administrative, coordination, or customer-service work
Strong organizational and computer skills
Excellent communication, follow-up, and multitasking ability
A desire to contribute to a values-driven, close-knit team
Benefits
Health Savings Account (HSA) Matching
SIMPLE IRA Contributions/Matching
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase