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Vicinia Property Management · 1 week ago

Multi-Site Community Manager in Dalton, GA

Dalton, GA

Full-time

Onsite

Entry, Mid Level

1+ years exp

Vicinia Property Management is looking to hire a Multi-Site Community Manager in Dalton, GA. The role involves overseeing the operations of apartment communities to increase net operating income, maintain the physical assets, and ensure a quality living environment for residents while managing a team.

Real EstateRentalResidential

Responsibilities

Provides information about the apartments and the communities to the prospective resident and schedules visits to the community. Responsible for leasing apartments at established rental rates as determined by the Regional Property Manager and noted on the rental price advice

Accurately and efficiently prepares and assists with all leasing paperwork (i.e. applications, lease agreements, addenda, employment checks, credit checks and leasing move-in packets.)

Collects security deposits, rent and all other funds associated with resident moves. Safeguards monies received consistent with Company policy

Monitors the effectiveness of overall marketing efforts and offers input and suggestions to the Regional Property Manager in regards to promotions, advertisements, etc. Maintains an ad book and demographics. Completes follow-up thank you notes and call backs with prospects after initial visit in a timely fashion (24 hours)

Strives to continuously meet or exceed resident satisfaction benchmarks

Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, market comps, vacancies, apartment availability, lease expirations, square footage, etc

Inspects marketing path and all vacant apartments on a regular basis to ensure they are ready to show to prospective residents

Ensures all vacant apartments are market-ready, including painting, carpet cleaning, general repairs, etc., within 7 days of becoming vacant

Hires, trains, evaluates, and supervises all on-site employees under the direction of the Regional Property Manager. Coaches and counsels on-site employees and conducts annual performance reviews. Handles disciplinary action including terminations with RPM approval

Conducts community staff meetings on a regular basis. Attends management meetings when scheduled

Develops an integral team that effectively sells the quality and professionalism of the Wilkinson Asset Management Properties, including courteous attitude when dealing with residents, subordinates, co-workers, vendors and the general public

Responsible for coaching community staff on common on-site tools

Completes competitive surveys on a regular basis. Analyzes and monitors the community market conditions in order to anticipate market changes or trends that could affect the profitability of the community

Oversees, develops and participates in various leasing training programs to ensure their success

Executes/serves notices and demands in accordance with Company policy upon residents delinquent in their rent or who have breached other terms of their lease

Monitors closing ratios for self and leasing associates (where applicable) to ensure requirements are met. Recommends additional training for self and/or leasing associates if necessary

Reviews all lease renewals and initiates rent/fee changes according to the operating budget, rental price advice, market conditions and/or as directed by Regional Property Manager

Qualification

Residential property managementSupervisory experienceComputerized property management softwareSales experienceMarketing experienceCommunication skillsOrganizational skillsLeadership skills