Hy-Vee, Inc. · 19 hours ago
Courtesy Clerk
Hy-Vee, Inc. is a grocery store chain that emphasizes customer service and community engagement. The Courtesy Clerk role focuses on providing efficient and friendly customer service, assisting customers with their shopping experience, and maintaining a clean and organized store environment.
Organic Food
Responsibilities
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Miles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
Makes an effort to learn customers’ names and to address them by name whenever possible
Assists customers by: (examples include) escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
Answers the telephone promptly and provides friendly, helpful service to customers who call
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Packages purchases
Cleans but not limited to registers, restrooms, break room; backroom, sweeps and mops the floor, and tends to supply needs
Assists customer in transporting purchases to their mode of transportation
Helps train new courtesy clerks
Checks prices on products
Pulls product forward on shelf
Brings carts in from parking lot and cart corral
Cleans can redemption area and empties the recycle bins, where applicable
Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, and knows location of merchandise in the store and also in the back room
Maintains supplies on front-end; i.e. paper/plastic sacks, receipt paper, etc
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
Assists in all departments as requested (within the wage and hour guidelines)
Delivers product to customers (within the wage and hour guidelines)
Shovels, salts, and sands walkways
Assists in other areas of store as needed
Performs other job related duties and special projects as required
Qualification
Required
Provides prompt, efficient and friendly customer service
Packages purchases and assists customers with delivery to their mode of transportation
Exhibiting caring, concern and patience in all customer interactions
Treating customers as the most important people in the store
Miles and greets customers in a friendly manner
Makes an effort to learn customers' names and to address them by name whenever possible
Assists customers by escorting them to the products they're looking for
Securing products that are out of reach
Loading or unloading heavy items
Making note of and passing along customer suggestions or requests
Performing other tasks in every way possible to enhance the shopping experience
Answers the telephone promptly and provides friendly, helpful service to customers who call
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Cleans but not limited to registers, restrooms, break room; backroom, sweeps and mops the floor, and tends to supply needs
Helps train new courtesy clerks
Checks prices on products
Pulls product forward on shelf
Brings carts in from parking lot and cart corral
Cleans can redemption area and empties the recycle bins, where applicable
Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, and knows location of merchandise in the store and also in the back room
Maintains supplies on front-end; i.e. paper/plastic sacks, receipt paper, etc
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
Assists in all departments as requested (within the wage and hour guidelines)
Delivers product to customers (within the wage and hour guidelines)
Shovels, salts, and sands walkways
Assists in other areas of store as needed
Performs other job related duties and special projects as required
Must have the ability to carry out detailed but uninvolved written or verbal instructions
Ability to do simple addition and subtraction; copying figures, counting and recording
Must be able to understand and follow verbal or demonstrated instructions
Writes identifying information request supplies orally or in writing
Increased contact with people
Must be physically able to exert up to 50 pounds of force occasionally
Exert up to 20 pounds of force frequently
Exert up to 10 pounds of force constantly to move objects
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction
Depth perception, color vision, and field of vision
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
This position is exposed to noise, temperature extremes, dampness, dirt, and chemicals/solvents
Has daily contact with the general public and occasional contact with suppliers/vendors
Company
Hy-Vee, Inc.
Hy-Vee, Inc.
H1B Sponsorship
Hy-Vee, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (1)
2022 (3)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$0.01MKey Investors
Renewable Fuel Infrastructure Program
2025-06-13Grant· $0.01M
Recent News
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