Jackson Health System · 2 weeks ago
Patient Finance Specialist
Miami, FL
Full-time
Onsite
New Grad, Entry Level
0+ years expJackson Health System is seeking a Patient Finance Specialist responsible for timely and accurate patient registration. The role involves interviewing patients to gather account information, verifying insurance coverage, and ensuring compliance with financial policies.
Health CareHospital
Responsibilities
Interviews patients and or family/relative or other responsible party at workstation or at bedside to obtain all necessary account information
Bedside registration performed utilizing carts/computers on wheels
Obtain patient demographic information with insurance and financial information, as warranted
Searches MPI (Master Patient Index) completely and assigns the correct medical record number
Notify supervisor or designate of any medical record numbers. Verify all insurance and obtain pre-certification/authorization for services, as warranted
Obtain proper authorization for treatment and approved codes from insurance carriers
Assigns insurance plan accurately. Calculate and collect patient liable amounts
Explain policies regarding services rendered according to JHS collection policies
Receives and processes all patient payments in accordance with JHS Collections Policy and Procedure-issues receipts and maintains the integrity of all payments
Secures all required signatures are obtained for treatments, release of medical information, assignment of insurance benefits and payments of services from legally responsible parties
Obtains copies of necessary patient identification and insurance cards. Scans all documents timely
Answers any questions and explains policies clearly. Assists patients and or family/relative with appointment scheduling, as warranted
Process patient charts according to paperwork flow needs and established productivity standards
Produce paperwork on each patient for distribution to appropriate departments
Align pertinent documents for establishing the patient's medical record and financial file
Welcomes patients and family members in a professional manner
Contacts clinical staff for emergency medical needs and answer patient and visitor questions. Informs patient of or their representative of delinquent accounts and attempt to obtain payment
Check for physician orders and attached them to the patient medical records to ensure that patient is receiving appropriate tests
Guides patient to his/her destination or refers patient to an available Guest Services Representative
Responsible for timely bed assignment in to ensure patient are placed in appropriate unit based on established criteria. (Specific for Behavioral Health Center)
Works closely with unit managers to problem solve issues related to transfers to or from external facilities. (Specific for Behavioral Health Center)
Reviews insurance contract matrix to verify appropriate hospital placement in accordance with the patient's insurance plans. (Specific for Behavioral Health Center)
Attends in-services presentations and completes mandatory education, as warranted. Attends minimum of 80% of scheduled staff meetings
Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned
Qualification
Required
0 to 3 years of related experience
High school diploma
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines
Ability to communicate effectively in both oral and written form
Ability to handle difficult and stressful situations with critical thinking and professional composure
Ability to understand and follow instructions
Ability to exercise sound and independent judgment
Knowledge and skill in use of job appropriate technology and software applications
Valid license or certification as needed, based on the job or specialty
Preferred
Bachelor's degree in related field
Company
Jackson Health System
Jackson Health System is a nonprofit academic medical system offering world-class care to any person who walks through its doors.
10001+ employees
H1B Sponsorship
Jackson Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (23)
Funding
Current Stage
Late StageLeadership Team
Carlos Migoya
CEO
Eddie Borrego
SVP & CEO, Jackson West Medical Center
Recent News
2025-10-07
Company data provided by crunchbase