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Robertson Ryan Insurance · 1 week ago

Microsoft 365 & Endpoint Management Administrator

Wisconsin, United States

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Robertson Ryan Insurance is a nationally recognized Top Workplace and a leading insurance agency. They are seeking a hands-on Microsoft 365 & Endpoint Management Administrator to optimize their modern workplace environment, focusing on Microsoft 365, SharePoint Online, and Intune endpoint management to ensure secure and efficient operations.

Insurance

Growth Opportunities

Responsibilities

Administer and support the Microsoft 365 ecosystem (Exchange Online, Teams, OneDrive, SharePoint Online)

Manage user accounts, licensing, groups, and role-based access

Implement and maintain security controls, conditional access policies, and MFA

Monitor service health, usage, and adoption metrics

Partner with security and leadership teams on governance and compliance initiatives

Own SharePoint site architecture, permissions, and lifecycle management

Support department collaboration sites, document libraries, and workflows

Establish governance standards for site creation, storage, and retention

Assist users with SharePoint adoption, best practices, and troubleshooting

Manage endpoint configuration using Microsoft Intune (Windows, macOS, iOS, Android)

Deploy and maintain device compliance policies, configuration profiles, and application packages

Support device provisioning, enrollment, and lifecycle management

Troubleshoot endpoint issues related to policy, access, and performance

Administer the Tanium platform for endpoint visibility and control

Monitor endpoint health, patching status, and security posture

Coordinate remediation, patch deployment, and configuration enforcement

Collaborate with security teams on vulnerability management and incident response

Serve as escalation point for advanced Microsoft 365 and endpoint issues

Create and maintain technical documentation, SOPs, and runbooks

Participate in audits, security reviews, and continuous improvement initiatives

Support new technology rollouts and platform enhancements

Qualification

Microsoft 365SharePoint OnlineIntuneTaniumIdentityAccess managementDevice complianceSecurity controlsTroubleshootingOperational disciplineDocumentationCommunication