GATX · 4 months ago
Account Solutions Associate
US-IL-Chicago
Full-time
Hybrid
New Grad, Entry Level
$60K/yr - $74K/yr
0+ years expGATX Corporation, an industry leader with over 125 years of success, is seeking an Account Solutions Associate to support the Commercial Organization. The role focuses on learning various duties within the Account Solutions Department while gaining exposure to Fleet Execution, Contracts, and Mechanical Records departments.
Financial ServicesIndustrialTransportationVenture Capital
Responsibilities
Learn the systems and processes necessary to function as or backup an Account Solutions Lead (ASL)
Respond to customer requests to shop cars. Communicate shopping requirements to the appropriate shop including the related supporting documents. Determine if rental abatement should be provided
Review repair estimates and communicate customer liability charges to the customer. Obtain customer approval for repairs
Act as a point of contact for customers for all non-Sales activities related to the management and utilization of GATX leased railcars
Monitor and address customer compliance
Participate in customer specifications review and updating process
Participate in regional team meetings
Learn the systems and processes necessary to function as or backup a Fleet Execution Specialist
Complete order review and entry, contract assignment and rental billing of cars
Create service instructions for cars going to a repair facility for customer assignment
Learn the basic processes of the Contracts department to assist the Contract team on ad-hoc and/or on-going projects as needed:
Assist with contract document creation
Confirm deal terms in Salesforce
Enter contact information into SAP
Process documents in DocuSign
Learn the basics of the Mechanical Records Database
Use the MR database to support the Account Solutions and Fleet Execution departments
Support each department through ad-hoc and/or on-going projects as needed
Qualification
Required
Bachelor's degree (preferred); equivalent industry or customer facing experience acceptable
0 – 2 years of experience in a customer facing or industry related job
Strong PC skills are required with a good knowledge of Microsoft Applications
Some travel required, usually to visit customers or participate in customer-related events
Preferred
General rail industry knowledge desirable
SAP and Salesforce experience is desirable
Benefits
Short-term incentive plan
Company
GATX
GATX is an equipment finance company based in Chicago, Illinois.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$400M2025-10-23Post Ipo Debt· $400M
1987-11-05IPO
Leadership Team
M
Max Epstein
Founder
Recent News
2026-01-07
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-06
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2026-01-05
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