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Equity Bank · 17 hours ago

Part Time Teller - Oklahoma City, OK (Western)

Oklahoma City, OK

Full-time, Part-time

Onsite

New Grad, Entry Level

Equity Bank is a full-service community bank based in Wichita, Kansas, with numerous locations across several states. They are seeking a Part Time Teller to build client relationships, deliver superior customer service, and ensure compliance with banking regulations.

BankingFinanceFinancial Services

Responsibilities

Build Client Relationships

Conduct professional client conversations that build and sustain trust and credibility

Discover key life events happening with clients to ensure bank products and services are meeting financial needs

Recommend and provide accounts, loans, and services that match clients’ financial needs

Promote bank products and services within and outside the bank

Proactively make referrals to bank partners that result in additional revenue to the bank

Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production

Adhere to operating procedures and protocols

Deliver a Consistently Superior Client Experience

Demonstrate excellent customer service skills

Behave in a manner to create a welcoming, engaging, professional environment for clients to experience

Proactively resolve client issues in absence of or as directed by Bank Manager

Respond to routine client inquiries and requests

Perform teller duties as needed and process client transactions

Approve transactions for other employees within your assigned authority limit

Assist with bank opening and/or closing as directed

Demonstrate Compliance with Applicable Laws and Regulations

Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures

Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position

Actively work with clients to understand each client’s normal account activity, as appropriate for this position

Complete periodic compliance training

Perform other duties as assigned or required

Qualification

Customer service skillsBanking experienceWindows proficiencyInterpersonal skillsCommunication skillsOrganizational skillsTeamworkConfidentialityAttention to detail