CMC · 2 weeks ago
Representative Customer Service - CS (20030750)
Dallas CS
Full-time
Onsite
Entry, Mid Level
1+ years expCMC is a Fortune 500® company specializing in construction reinforcement and steel products. The Customer Service Representative role involves providing recommendations, processing sales orders, and maintaining customer relationships while supporting the sales team with detailed product quotes and inventory management.
AgricultureConstructionIndustrial EngineeringIndustrial ManufacturingManufacturingRecyclingRetailTransportation
Responsibilities
Telephone and face to face contact with customers providing recommendations, price/job quoting, and entering sales orders
Assist with maintaining showroom display of products while keeping track of inventory and replenishing stock as needed
Track open sales orders and process tickets to the CMC billing department while maintaining cash drawer and processing cash reports
Attend sales meetings, training and activities; to include performing additional duties as needed
Prepare sales orders, detailed quotes, and assist with weekly sales reports while maintaining an expense account/cash drawer
Effectively communicate detailed information on products and services provided to both established and potential customers
Provide detailed product quotes for construction projects
Understands the scope of work and accurately communicates the information to sales
Qualification
Required
1 or more years of sales experience required; with previous knowledge in Construction industry a plus
High School Diploma or GED required
Proficient level of computer skills; MS Word, Excel, Outlook and Internet Explorer/Chrome
Decision making abilities with excellent customer service in verbal and written communication
Able to multi-task in a fast-paced team environment with shifting priorities while staying organized and detailed oriented
Preferred
Minimum 3 years sales experience preferred with knowledge of construction related products a plus
Bilingual verbal and written communication in English-Spanish preferred
Benefits
Day 1 Benefits Coverage with low cost Medical, Vision, Dental
Day 1 Paid-time Off and Vacation
4.5% Company Match 401(k) plan
$500 Annual Company-paid Lifestyle Benefit
Competitive Compensation and Bonuses
Company-paid Life and Disability Insurance
Employee Stock Purchase Plan
Training and Advancement Opportunities
Company
CMC
CMC is a steel and metal products company that recycles scrap metal, manufactures steel, and fabricates construction materials.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$902MKey Investors
West Virginia Economic Development AuthorityMaricopa County Industrial Development Authority
2025-11-13Post Ipo Debt· $2M
2025-05-06Post Ipo Debt· $150M
2022-02-01Post Ipo Debt· $150M
Leadership Team
Peter Matt
President and Chief Executive Officer
David Miller
Co-Founder - Program Manager
Recent News
2026-01-09
2026-01-09
Company data provided by crunchbase