SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties ยท 2 months ago
Production Manager Restoration Water Fire Mold
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is a leader in restoration services, and they are seeking a Production Manager/Estimator to oversee restoration projects and production crews. The role focuses on customer satisfaction, revenue and profit growth, and staff development, requiring effective communication and project management skills.
Responsibilities
Manage the customer experience and overall customer satisfaction before, during and after remediation
Understand full scope of work and accurate and timely invoicing and submittal of any supplemental billing
Develop scope of work for projects, generate estimates, negotiate customer and/or client approval of project scope and estimate, and invoice in a timely manner
Recruit, train and coach production personnel
Schedule crews, coordinate and oversee the production of services with crews and subcontractors
Ensure accuracy of information with Job File Coordinator and review job file to support the services provided
Walkthrough and sign-off of all production jobs ensuring accuracy and compliance with all insurance and corporate requirements
Manage production expenses in accordance with budgets, including temp labor
Manage and assist with On-Call schedule including but not limited to first contact and job visit on all After Hours emergency calls within 1 hour
Maintain safe and organized status of warehouse and its contents
Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times including safe working status of Production equipment
Qualification
Required
5+ year of Production Management experience in the Restoration field required
IICRC certifications required
Estimating experience required
Effective written and oral communication
Proven experience managing multiple production crews to achieve results in an efficient and effective manner
Ability and willingness to be On-Call
Ability to travel locally and out of state when necessary
Valid driver license and clean driving record
Ability to complete a background check and drug test subject to applicable law
Benefits
Bonus based on performance
Company car
Competitive salary
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Salary + Bonus potential
Health Insurance
Dental Insurance
Vision Insurance
Paid Holidays
Paid Time Off
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Funding
Current Stage
Early StageCompany data provided by crunchbase