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TikTok · 17 hours ago

Senior Site Reliability Engineer, Global E-Commerce - USDS

San Jose, CA

Full-time

Hybrid

Senior Level

$187K/yr - $438K/yr

5+ years exp

TikTok is the leading destination for short-form mobile video, and they are seeking a Senior Site Reliability Engineer for their Global E-commerce team. This role focuses on ensuring service reliability and automation for a critical e-commerce platform while collaborating with engineering and product teams.

Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo

H1B Sponsor Likely

Responsibilities

Support the service level of a critical, revenue generating E-commerce platform as well as related infrastructure and services. This role will focus on service reliability, highly-scalable design and release management in a cloud-native environment

Implement SRE practices around incident management, post-mortems

Provide additional support as this role is part of a team that provides 24/7 support and requires working scheduled shifts, which may include holidays

Define service level indicators and data-driven objectives to uphold and improve uptime, latency, and system health of a core TikTok production platform

Collaborate cross team with engineering and product to ensure that key requirements (such as capacity planning and launch reviews) are performed to enable transparent service delivery to customers

Automation geared towards efficiency, scalability and service resiliency

Qualification

JavaGoPythonUnix/LinuxCloud native technologiesAlgorithmsData structuresEffective communicationProblem-solving

Required

Bachelor's or Master's degree in engineering, computer science, or similar

5+ years of experience writing code in Java, Go, Python or a similar language

Understanding of Unix/Linux operating systems internals and networking

Experience with algorithms, data structures, complexity analysis and software design

Preferred

Experience developing tools and APIs to reduce manual interaction with systems and applications using a variety of coding and scripting standards

Systematic problem-solving approach, coupled with effective communication skills and a sense of drive

Familiarity with running production grade web services at scale and understanding cloud native technologies and networking

Benefits

Medical, dental, and vision insurance

A 401(k) savings plan with company match

Paid parental leave

Short-term and long-term disability coverage

Life insurance

Wellbeing benefits

10 paid holidays per year

10 paid sick days per year

17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Company

TikTok

Glassdoor3.4

TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.

Founded in 2003

Los Angeles, California, USA

10001+ employees

https://www.tiktok.com

H1B Sponsorship

TikTok has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (814)

2024 (601)

2023 (387)

2022 (322)

2021 (133)

2020 (72)