China Telecom Americas ยท 17 hours ago
Network Operations Intern
Los Angeles, CA
Internship
Onsite
InternChina Telecom Americas is advancing transpacific enterprise connectivity through an end-to-end suite of custom-built IT/network solutions. This role will assist the Network Operations Center with 24/7 network monitoring for our Telecom network and support troubleshooting efforts.
Telecommunications
Hiring Manager
Joanne Burt
Responsibilities
Work closely with Shift Assistant Engineers when they are monitoring and maintaining Los Angeles POP facility including but not limited at HVAC, AC UPS, DC power plant and fire pre-action system
Assist Shift Engineers with their response for Transport network, IP network monitoring
Assist Shift Engineers as needed for action on network facility and alarms according to company procedure
Assist to open tickets to related carriers and track ticket status
Assist to process customer trouble ticket, carrier trouble ticket and escalate ticket according to escalation procedure
Envision CTA as the leading provider of innovative communications solutions that help people and businesses thrive in a more connected world
Continuously embracing CTA core values through innovative ideas, doing what is right, working collaboratively and being aware of your actions
Qualification
Required
Solid knowledge of computer and telecommunication network
Excellent interpersonal and professional communications skills; verbally, written, face-to-face and over the phone in both English and Mandarin
Ability to consistently deliver highest quality of work
Ability to work independently without heavy supervision and handle multiple priorities and deadlines
Availability to 40 hours a week, 8 hour shifts, five days a week
Proficient in Microsoft applications including Word, Excel, PowerPoint, and Outlook
Flexibility to work seamlessly with global sales team in different time zones
Ability to establish positive relationships with CTA teams and peers during every interaction and maintain rapport with people of diverse backgrounds and professional levels
Accomplished collaborator with a true bias for action
Preferred
Pursuing or completion of a master's degree in IT, Engineering, Computer Science or related field
CCNA certification
Experience or strong ability to learn transport and IP networking
Company
China Telecom Americas
China Telecom Americas is the largest international subsidiary of China Telecom Corporation.
Founded in 2000
201-500 employees
H1B Sponsorship
China Telecom Americas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (18)
2023 (20)
2022 (20)
2021 (26)
2020 (37)
Funding
Current Stage
Growth StageRecent News
2025-10-16
2024-12-19
2024-02-24
Company data provided by crunchbase