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Camping World · 14 hours ago

Sales Development Manager

Buford, GA

Full-time

Onsite

Mid Level

$60K/yr - $100K/yr

Camping World is seeking a Sales Development Manager to join our growing team. The role focuses on driving sustainable financial growth through boosting sales and building strong customer relationships while managing the performance of the sales development team.

E-CommerceRetailShopping

Responsibilities

Oversee the management of sales activity originating from online leads, inbound phone calls, and unsold traffic with the aim of increasing dealership traffic and converting them into sales opportunities

Maximizing sales and profitability of the Business Development Center

Utilize CRM system to track departmental metrics including appointments, calls, sales, and contacts

Ensure continuous and consistent coaching aimed at developing and motivating Sales Development Representatives, fostering a positive and productive atmosphere

Lead by example in appointment setting, shown appointment and sold appointment metrics

Support staff and customers by handing escalated customer engagements

Collaborate with management to educate Sales Associates on Business Development principles

Drive customer traffic through website management, including taking and uploading photos and adding options and attributes

Stay well-informed about all ongoing marketing campaigns, effectively leveraging them to increase dealership traffic

Recruit, hire and manage the performance of all department employees

Maintain online reputation through active management of review sites and social media channels

Analyze metrics to drive continuous improvement in departmental performance

Qualification

CRM experienceSales DevelopmentInternet Sales ExperienceMicrosoft Office proficiencyTeam building skillsEffective communicationAttention to detailOrganizational skills