Mindlance · 16 hours ago
Business Analyst - Mastery
Springfield, MA
Full-time
Onsite
Senior Level
5+ years expMindlance is seeking an experienced Business Consultant to support projects within the Operations organization. The role involves coordinating business analysis and developing documentation for a large-scale Salesforce implementation, requiring collaboration across multiple business units.
Human Resources
Responsibilities
Formulate and define business and/or systems scope and objectives based on both user needs and a good understanding of applicable industry requirements
Devise or modify procedures to solve complex problems considering business and/or system limitations, operating time, and form of desired results
Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements
Guide and advise less-experienced Business Analysts
Competent to work at the highest technical level of most phases of business and/or systems analysis while considering the business implications of the application of technology to the current and future business environment
Accountable to drive escalation analysis and resolution on complex issues
Ability to communicate difficult decisions timely, clearly, and accurately with internal and external colleagues
Develop recommendations by applying critical thinking to conduct analysis and weigh risk
Lead initiatives supporting business strategy and process improvement
Identify gaps in processes/procedures and make recommendations for improvement
Develop a strong network of resources/business partners across the organization and our vendor partners
Facilitate and organize meetings with key stakeholders and business partners
Lead analysis of impacts to the business (impact analysis)
Development of business process models, process outlines, procedures and job aides to help ready the Business
Perform requirement management planning for medium to large scale projects
Leads business analysis across multiple parallel initiatives
Gathering and documentation of functional and non-functional requirements
Clear and concise written and verbal communications
Strong facilitator to drive requirements gathering sessions
Collaborate with business and systems experts
Peer review of work product
May provide oversight of overall quality of work product
Negotiate and influence requirements direction
Qualification
Required
Lead analysis of impacts to the business (impact analysis)
Development of business process models, process outlines, procedures and job aides to help ready the Business
Perform requirement management planning for medium to large scale projects
Leads business analysis across multiple parallel initiatives
Gathering and documentation of functional and non-functional requirements
Clear and concise written and verbal communications
Strong facilitator to drive requirements gathering sessions
Collaborate with business and systems experts
Peer review of work product
May provide oversight of overall quality of work product
Negotiate and influence requirements direction
A minimum of 5+ yrs of related business analysis experience
Preferred
Experience with Salesforce business and/or technical components is highly desirable
Works with guidance on more complex projects
Capable of applying knowledge to handle all but the most complex problems independently
Anticipates change and directs or redirects efforts
Looks for and finds ways to improve operations while ensuring business value and outcomes
Company
Mindlance
Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services
1001-5000 employees
H1B Sponsorship
Mindlance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (53)
2023 (37)
2022 (72)
2021 (36)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
R
Rajat Paul Dhall
Co-Founder & Managing Director
V
Vik Kalra
Co-Founder and Managing Director
Recent News
2025-11-19
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2025-04-14
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