Connecticut State Community College · 1 week ago
Learning Management Systems Administrator
Connecticut State Community College is focused on providing innovative education and training aimed at student success. The Learning Management Systems Administrator will enhance the remote learning experience by expanding the LMS features and supporting its functionality while collaborating with various departments to address technical issues and improve online pedagogy.
Higher Education
Responsibilities
Ensure the effective performance of the CSCC Learning Management System
Serves as functional lead for the LMS and supports implementation of those decisions
Responsible for addressing and researching problem areas that are encountered in the complexity of this system
Supports the growth, development, and technical maintenance of the LMS
Complete LMS related requests to assist faculty in course creation, management, and operation
Lead investigator on technical or operational issues with the LMS across all campuses and in collaboration with Connecticut State Colleges and Universities (CSCU Senior Information Systems Development Managers)
Collaborate with the CSCU Senior Systems Development Manager and IT LMS administrator to operate, maintain, and develop connectivity and integration with 3rd party systems (including all Building Blocks and Learning Tools Interoperability (LTI’s), Student Information System (SIS), Single Sign-On authentication, and other educational technology vendors)
Provide training in face to face, virtual, and e-learning formats in collaboration with CSCC Teaching and Learning department
Work directly with internal providers (IT, Records, etc.) and external providers (Tier 1 Support, Vendor Support, etc.) to prioritize and conclude support needs and requests
Serve as the primary administrator for the LMS
Work with CSCU Senior Information Systems Development Manager and IT LMS administrator to maintain nonproduction environments (including planning vendor lead refreshes)
Utilize testing environments to verify functional integration of emerging technologies
Provide communications on latest releases to any software utilized through the Learning Management System
Document relevant processes and procedures to ensure security, functionality, and consistency of operation
Participate in the development, implementation, and ongoing review and revision of policies, standards, documentation, and processes to ensure on-line courses meet standards of excellence and consistency
Work as part of a team to provide planning, design, and technical facilitation services for distance education activities
Assist and coordinate the daily operations of CSCC’s growing on-line program
Qualification
Required
Master's degree from a regionally accredited institution in Educational Technology, Instructional Technology, or other appropriately related field, with four (4) years of related experience
Experience working as an administrator or super user on a Learning Management System (such as Blackboard, Canvas, Brightspace, etc.)
Experience in Information Technology, Service Desk Support, or Systems Management
Familiarity with training methodology
Ability to take initiative and work independently
Proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students
Excellent interpersonal oral and written communication skills
Strong Information technology literacy skills such as Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams etc.)
Preferred
One (1) or more years of experience in Learning Management System (LMS) administration within a comprehensive, multi-site community college system or university
Experience implementing continuous quality improvement and assessment processes
Experience supporting outcomes assessment at the course, program, and/or institutional level
Experience managing or implementing complex projects and programs that support the adoption of new technologies
Experience with Structured Query Language (SQL)
Benefits
Generous leave policies
Several retirement plans
Many choices for comprehensive health insurance
Access to many additional benefits to save for retirement, protect your family & more with supplemental benefits
Tuition reimbursement may apply if applicable
Company
Connecticut State Community College
CT State Community College, headquartered in New Britain, is an associate degree and certificate-granting institution that serves 70,000 students, with 12 main campuses throughout Connecticut along with additional satellite locations.