UNC Health · 3 weeks ago
Medical Office Assistant Administrative - North Chatham Pediatrics Internal Medicine
UNC Health is an inclusive organization dedicated to improving health and well-being in the communities it serves. The Medical Office Assistant performs patient check in and check out procedures, processes financial information, and provides patient billing information while demonstrating effective customer service and computer skills.
Addiction TreatmentHealth CareHealth DiagnosticsHospitalNon ProfitWellness
Responsibilities
Maintains compliance with organizational policies and procedures
Maintains compliance with revenue cycle and financial audit guidelines
Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required
Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties
Orders and maintains clinical supplies, office supplies, and equipment
Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities
Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work
Qualification
Required
High school diploma or general education degree (GED) required
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of patients, or employees of organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio and percent
Ability to enter and process data accurately
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
Preferred
Completion of an accredited medical administrative assisting program
Previous experience in a medical office
Company
UNC Health
Our mission is to improve the health and well-being of North Carolinians and others whom we serve.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-09-12
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