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Coury Hospitality · 11 hours ago

PM Restaurant Manager- The Mockingbird Hotel

The Beeman Hotel, 6070 N US 75-Central Expy, Dallas, Texas, United States of America

Full-time

Onsite

Mid, Senior Level

Coury Hospitality operates The Beeman Hotel, a vibrant hub in Dallas' Park Cities neighborhood, known for its eclectic charm and modern hospitality. The PM Restaurant Manager is responsible for overseeing restaurant operations, ensuring exceptional guest experiences, and leading the training and development of the restaurant team.

Hospitality

Responsibilities

Maintains profit and loss authority over the assigned location

Manages the reservation system, flow of service, staff scheduling, schedule adjustments, and attendance notices

Facilitates staff briefings prior to all shifts and must be a subject matter expert on all menu items and general guest information

Identifies talent both internally and externally, interviews, hires, and on-boards new associates with the intention of finding future leaders

Monitors staff performance, trains and develops associates through one-on-one discussions, performance evaluations, and hands-on education to prepare them for future career opportunities

Motivates, inspires, and challenges the team to achieve at their highest level. Recognizes and rewards excellent performance, while coaching and documenting to improve or remove low performers

Encourages staff to embrace the company's mission and values. Displays passion for hospitality, guest service, and quality improvement, striving to enhance the overall dining experience

Maintains current knowledge of company and departmental policies and procedures, communicating expectations to staff

Promotes excellent guest service and handles guest concerns promptly and professionally. Ensures associates conduct themselves professionally, aware that their actions are within guest view

Maintains restaurant cleanliness in accordance with company standards. Ensures sanitation standards comply with OSHA regulations and local health and safety codes. Participates in daily safety and cleanliness inspections and assigns cleaning tasks to associates during slow periods

Ensures restaurant equipment is properly maintained and safely operated, emphasizing safety and security standards

Understands and performs managerial functions with the POS system, ultimately responsible for all cash handling and accountability

Assists with marketing and promotional programs to build restaurant sales

Writes timely schedules that meet the financial needs of the business while ensuring excellent guest experience

Approves payroll hours daily and weekly for all restaurant personnel

Performs duties of Host, Server, Server Assistant, and Food Runner when needed

Communicates daily with the Director of F&B, General Manager of the hotel, and Executive Chef

Enforces adherence to all side work

Maintains a positive working relationship with kitchen staff

Additional tasks and responsibilities may be assigned at the discretion of the Director of F&B

Qualification

Manager Food Handlers licenseTABC licenseCustomer serviceProblem-solving skillsOrganizational skillsBasic sanitation knowledgeComputer operationsSociableEnglish proficiencyAdaptabilityCommunication skills