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Benecard Services, LLC · 2 weeks ago

Clinical Operations Associate

Mechanicsburg, PA

Full-time

Onsite

New Grad, Entry Level

Benecard Services, LLC is a premiere nationwide Prescription Benefit Administrator headquartered in Lawrenceville, New Jersey. They are seeking a Clinical Operations Associate to manage operational tasks related to clinical requests for Commercial members, ensuring effective communication and action on requests from various stakeholders.

Health CareMedical

Responsibilities

Review clinical requests from pharmacies, prescribers, members, or other entities to determine the appropriate required action

Perform outreach to pharmacies, members, or prescribers telephonically for purposes of gathering or providing information

Accept incoming calls from prescribers to gather and document information

Review information from other departments and take appropriate actions

Enter overrides and generate notice of decision letters

Other duties as assigned

Qualification

Pharmacy technician experienceHealthcare industry experienceCustomer service experienceMulti-tasking abilityPC software proficiencyDependabilityPersonable demeanorVerbal communication skillsWritten communication skills

Required

Prior experience in the pharmaceutical, healthcare, or managed care industry required

Ability to multi-task and use various systems efficiently

Must have high school diploma

Must possess exceptional professional verbal and written communication skills in the English language

Must be dependable, outgoing, and personable

Must exhibit aptitude in PC based software which facilitate written communication via mail or electronically (Excel & Word) as well as be able to adapt to new applications as required