Liberate · 6 hours ago
Principal Product Manager
Boston, MA
Full-time
Hybrid
Lead/Staff
8+ years expLiberate builds AI agents to automate manual tasks for the $2.7T insurance industry. As the Principal Product Manager, you will lead the product team, driving strategic vision and defining product strategies that deliver measurable business value.
Information TechnologyInsurTechSaaSSoftware
Responsibilities
Define the long-range product vision and roadmap for a significant platform pillar of our AI agent offering — guiding ideas from concept through market launch, adoption, iteration, and scale
Engage and partner with strategic enterprise customers (including Fortune 500 and high-growth startups) to deeply understand their needs, influence product direction, and secure product/market fit in regulated industries
Translate high-level strategy into clear, compelling product requirements and success metrics; work across engineering, design, deployment, and go-to-market to deliver robust, scalable, and enterprise-grade solutions
Establish key performance indicators (KPIs) and rigorous measurement frameworks for agent performance, business impact (ROI), compliance, and trust; drive continuous improvement through data-driven insights
Serve as the product champion, influencing cross-functional teams and senior stakeholders; articulate trade-offs, ensure alignment, manage dependencies, and escalate appropriately to remove obstacles
Mentor and coach other product managers, share best practices, and help build a high-performing product organization as we scale
Qualification
Required
8+ years of product management experience (or equivalent), with a minimum of 5 years as a PM in enterprise SaaS, AI/ML, or deeply technical domains
Proven track record of shipping complex, enterprise-grade, data-driven or AI-driven products (ideally in regulated industries such as insurance, healthcare, or finance)
Strong technical acumen — you can engage confidently with engineers and architects about APIs, data models, system architecture, integrations, security and compliance requirements
Demonstrated ability to think strategically, communicate clearly, and influence senior leaders and stakeholders across functions
Comfortable working in fast-paced, high-growth, ambiguous environments and driving clarity, prioritization, and execution
Bachelor's degree in Computer Science, Engineering, Math or related technical field (or equivalent professional experience)
Preferred
Experience with AI/ML platforms, contact center systems, or enterprise integrations at scale
Experience with Voice AI
Prior involvement in a startup or early-stage company that grew rapidly, helping define product direction and scale
Familiarity with working in regulated industries (insurance, healthcare, finance) and creating products with trust, transparency, oversight and compliance baked in
Master's degree or additional advanced study in a technical domain (optional, but a plus)
Company
Liberate
Comprehensive AI Platform for Carriers, Agencies and Brokers Liberate enables you to provide human-like conversation that offers 24/7 support and answers 100% of calls with no wait time.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$72MKey Investors
Battery VenturesRedpointEclipse Ventures
2025-10-14Series B· $50M
2024-05-05Series A· $15M
2023-01-05Seed· $7M
Leadership Team
Amrish Singh
Co-founder and CEO
Jason St Pierre
Chief Product Officer and Co-Founder at Liberate
Recent News
2026-01-22
Crunchbase News
2025-12-11
Company data provided by crunchbase